Hafsa Shafin
Woodville,Australia
Summary
I am enthusiastic and motivated with strong experience in retail and customer service. I enjoy working in busy environments where I can engage with customers, deliver excellent service, and contribute to the smooth operation of stores. I am confident handling transactions, stocking shelves, and keeping the shop floor organised and welcoming. I am confident in being dependable, adaptable, and a fast learner, always willing to take initiative and support my team. My goal is to make a positive contribution to a retail environment while continuing to develop my skills and deliver the best possible experience for customers.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Barista & Customer Service
San Churro Chocolateria West Lakes
10.2024 - Current
- Prepared and served high-quality coffee and beverages while delivering excellent customer service.
- Welcomed and assisted guests to ensure a positive dining experience.
- Restocked supplies and maintained cleanliness for smooth daily operations.
- Built product knowledge to upsell and enhance customer satisfaction.
Crew Member
McDonald's Port Adelaide
08.2024 - 03.2025
- Delivered fast, friendly service at the counter and drive-thru.
- Maintained hygiene and safety across kitchen and dining areas.
- Assisted in stock management and restocking.
- Worked effectively in a team to achieve smooth restaurant operations.
Retail Assistant
Aldi
09.2024 - 12.2024
- Assisted customers with purchases, returns, and queries while maintaining store standards.
- Handled cash and card transactions accurately, following company procedures.
- Restocked shelves, organized displays, and ensured product availability.
- Provided efficient support to meet sales and operational goals.
Education
Bachelor of Science - Computer Science
University of Sunshine Coast
Adelaide, SA10-2026
Skills
- Customer service & teamwork
- Time management & multitasking
- Problem-solving under pressure
- POS system operation & cash handling
- Flexibility & adaptability
- Attention to detail & interpersonal skills
Certification
- RSA Certification
- Barista Certification
- First Aid Certification
- CPR/AED Certification
Timeline
Barista & Customer Service
San Churro Chocolateria West Lakes
10.2024 - Current
Retail Assistant
Aldi
09.2024 - 12.2024
Crew Member
McDonald's Port Adelaide
08.2024 - 03.2025
Bachelor of Science - Computer Science
University of Sunshine Coast
Availability
- Can start within 2 Weeks ' notice
- Flexible schedule (weekdays, weekends, holidays)
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