Summary
Overview
Work History
Education
Skills
Certification
Timeline
Availability
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Hafsa Shafin

Woodville,Australia

Summary

I am enthusiastic and motivated with strong experience in retail and customer service. I enjoy working in busy environments where I can engage with customers, deliver excellent service, and contribute to the smooth operation of stores. I am confident handling transactions, stocking shelves, and keeping the shop floor organised and welcoming. I am confident in being dependable, adaptable, and a fast learner, always willing to take initiative and support my team. My goal is to make a positive contribution to a retail environment while continuing to develop my skills and deliver the best possible experience for customers.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Barista & Customer Service

San Churro Chocolateria West Lakes
10.2024 - Current
  • Prepared and served high-quality coffee and beverages while delivering excellent customer service.
  • Welcomed and assisted guests to ensure a positive dining experience.
  • Restocked supplies and maintained cleanliness for smooth daily operations.
  • Built product knowledge to upsell and enhance customer satisfaction.

Crew Member

McDonald's Port Adelaide
08.2024 - 03.2025
  • Delivered fast, friendly service at the counter and drive-thru.
  • Maintained hygiene and safety across kitchen and dining areas.
  • Assisted in stock management and restocking.
  • Worked effectively in a team to achieve smooth restaurant operations.

Retail Assistant

Aldi
09.2024 - 12.2024
  • Assisted customers with purchases, returns, and queries while maintaining store standards.
  • Handled cash and card transactions accurately, following company procedures.
  • Restocked shelves, organized displays, and ensured product availability.
  • Provided efficient support to meet sales and operational goals.

Education

Bachelor of Science - Computer Science

University of Sunshine Coast
Adelaide, SA
10-2026

Skills

  • Customer service & teamwork
  • Time management & multitasking
  • Problem-solving under pressure
  • POS system operation & cash handling
  • Flexibility & adaptability
  • Attention to detail & interpersonal skills

Certification

  • RSA Certification
  • Barista Certification
  • First Aid Certification
  • CPR/AED Certification

Timeline

Barista & Customer Service

San Churro Chocolateria West Lakes
10.2024 - Current

Retail Assistant

Aldi
09.2024 - 12.2024

Crew Member

McDonald's Port Adelaide
08.2024 - 03.2025

Bachelor of Science - Computer Science

University of Sunshine Coast

Availability

  • Can start within 2 Weeks ' notice
  • Flexible schedule (weekdays, weekends, holidays)

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Hafsa Shafin