Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gurjivan Singh

Clyde North,VIC

Summary

Customer Service Professional experienced in enhancing customer experiences through strategic development and staff management. Achieved high customer satisfaction and operational efficiency by leveraging effective communication and coaching techniques. Contributed to optimization of workflows and improved customer retention rates through comprehensive analysis of service metrics and implementation of quality assurance practices.

Overview

1
1
year of post-secondary education

Work History

Customer Service

Auswide
melbourne, victoria
06.2026 - Current
  • Managed staff scheduling, payroll, and customer service duties.
  • Resolved escalated customer service inquiries quickly and effectively.
  • Developed relationships with customers through excellent customer service.
  • Developed processes for improving customer service efficiency.

Customer Service

Auswide
melbourne, victoria
05.2026 - Current
  • Coached customer service representatives on effective communication techniques.
  • Developed strategies for providing exceptional customer service experiences.
  • Managed staff scheduling, payroll, and customer service duties.

Education

III - Tilling

Technical Education Department Institute
02.2026 - 03.2027

Skills

  • Customer service
  • Customer support
  • Friendly customer service

Timeline

Customer Service

Auswide
06.2026 - Current

Customer Service

Auswide
05.2026 - Current

III - Tilling

Technical Education Department Institute
02.2026 - 03.2027
Gurjivan Singh