Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gurjot Ghumman

Melbourne,VIC

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, evidenced during tenure at Cheap as Chips. Excelled in packaging accuracy and safety protocols at Mars, demonstrating reliability and a strong work ethic. Skilled in cash handling and empathetic customer service, consistently achieving positive outcomes in high-pressure environments. Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks, and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently completes deadline-oriented tasks. Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

2
2
years of professional experience

Work History

Retail Worker

Cheap as Chips
02.2024 - Current
  • Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
  • Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
  • Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
  • Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.

Warehouse Packer

Mars
01.2024 - 08.2024
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
  • Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
  • Packed, weighed and shipped items per customer specifications.

Retail Worker

Rebel Sports
03.2023 - 10.2023
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.

Education

High School Diploma -

Ballarat Christian College
Ballarat, VIC
09.2024

Skills

Patience and Empathy

Reliability and punctuality

Store Cleaning

Cash Handling Accuracy

Packaging and Labeling

Picking and Packing

Self-Motivated and Disciplined

Cleaning and Organizing

Heavy Lifting

Loading and unloading

Warehouse Safety

Languages

Arabic
Professional Working
Spanish
Professional Working
Urdu
Native or Bilingual

Timeline

Retail Worker

Cheap as Chips
02.2024 - Current

Warehouse Packer

Mars
01.2024 - 08.2024

Retail Worker

Rebel Sports
03.2023 - 10.2023

High School Diploma -

Ballarat Christian College
Gurjot Ghumman