Gurjot Kaur
Tarneit,VIC
Summary
Developed strong customer service and interpersonal skills in fast-paced retail environment. Demonstrates ability in handling transactions and maintaining stock levels accurately. Seeking to transition into new field where these skills can drive positive outcomes.
Experienced with customer service, inventory management, and sales support. Utilizes effective communication skills to enhance team collaboration and customer interactions. Knowledge of retail operations and product merchandising to drive store success.
Overview
3
3
years of professional experience
Work History
Store Team Member
Radhe Spice
11.2022 - 06.2025
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
- Interacted positively with team members and customers to promote commitment to organization's vision and values.
- Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
- Assisted colleagues during busy periods or when covering absences so that the optimum level of staffing was maintained at all times.
- Communicated pleasantly and professionally when answering phones, two-way radio calls and making announcements over PA system.
- Assisted customers in finding products to meet their needs, enhancing shopping experience.
- Boosted team morale and productivity through effective communication and collaboration.
- Listened to customer needs and desires to identify and recommend optimal products.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
BBA - Educational Leadership And Management
Academies Australasia Polytechnic Institute
06-2025
Skills
- Cleanliness and hygiene
- Workplace safety
- Store maintenance
- Reliability and punctuality
- Customer engagement
- Stock replenishment
- Goal-oriented mindset
- Brand representation
Timeline
Store Team Member
Radhe Spice
11.2022 - 06.2025
BBA - Educational Leadership And Management
Academies Australasia Polytechnic Institute
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