Miniya Keldoulis
Berwick,VIC
Summary
Experienced Waitress Supervisor with a solid background in the hospitality industry. Display strong leadership abilities, effective team management, and commitment to providing outstanding customer service. Known for creating streamlined operations and fostering staff development to ensure smooth running of dining experiences. Demonstrated success in resolving guest issues promptly while maintaining high level of service quality.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waitress Supervisor
Plaka Gyros
Richmond, VIC
02.2024 - Current
- Analyzed financial reports such as sales data and labor costs for management review.
- Conducted regular meetings with waitstaff to discuss progress and changes in restaurant policies or procedures.
- Assisted bartenders when needed during peak hours or when short staffed.
Student Nurse
Monash Health
Kingston, VIC
12.2024 - 12.2024
- Assisted in administering medications and treatments to patients.
- Performed physical exams and collected vital signs for assigned patients.
- Assessed patient needs using appropriate tools and techniques.
- Observed changes in patient conditions and reported them to supervising nurse or physician.
Crew Coach/Barista
McDonalds
Narre Warren, VIC
03.2023 - 08.2024
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Resolved customer complaints in a professional manner.
- Attended coaching clinics and workshops to stay current with coaching techniques and trends.
Team Member
KFC
Cranbourne North, VIC
02.2021 - 02.2023
- Provided customer service support to ensure satisfaction.
- Monitored expiration dates on food items for freshness assurance.
- Maintained a clean and organized work area throughout shift.
Education
Bachelor Of Nursing -
Monash University
Frankston, VIC11-2028
VCE -
Hampton Park Secondary College
Hampton Park11-2023
Skills
- Sales promotion
- Complaint handling
- Task delegation
- Waiting tables
- Hygiene standards
- Order accuracy
Affiliations
- Domestic Basketball
Certification
- RSA
- Hand Hygiene Cert.
- Med Rights Cert.
- Fit2Work
- WWC
- All immunsations complete.
References
References available upon request.
Timeline
Student Nurse
Monash Health
12.2024 - 12.2024
Waitress Supervisor
Plaka Gyros
02.2024 - Current
Crew Coach/Barista
McDonalds
03.2023 - 08.2024
Team Member
KFC
02.2021 - 02.2023
Bachelor Of Nursing -
Monash University
VCE -
Hampton Park Secondary College
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