Gurleen Kaur
Summary
I am writing to express my interest and passion for teaching dental students at the Sydney Dental School's Simulation Centre at the University of Sydney. As a dedicated and experienced dental professional, I am eager to apply my teaching skills to assist and support students in their educational journey.
With an educational background and extensive experience in the dental field, with knowledge of procedures and terminology, I am looking for a role that will benefit from my skill set. I have hands on experience as a dentist in India – Started my career as a Dental Lecturer in my own dental college teaching Periodontology and Operative Dentistry to 4th year Dental students before moving to Australia after marriage. Since 2010 after coming to Australia, I have worked as a Practice manager in handling many dental surgeries by working in close association with the Principal Dentist, other dentists, assistants/ nurses and front office coordinators.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Admin Officer Level 3
COHC In SDH (SLHD)
07.2023 - Current
- Checking in patients along with verifying their eligibility to access public health care and updating their personal details in the EMR and titanium software recognised by NSW Health
- Leading a QI project – COHC Department at SDH – “De-escalation of Aggressive Patients
- Assess and assist in manual handling as a WHS assessor
- Liaise with the specialist to book his Surgical extraction appointments
- Scheduling, rescheduling, or cancelling appointments as needed
- Assisting patients to fill out information forms
- Processing the Adult clinical assessment forms and the specialist referral forms by liaising with the dentists, HOD and the waitlist department in the hospital
- Booking the interpreters for the patients for orderly and effective management of the patients
- Performing organisational audits to improve the management of the patients in public health
- Training new staff members in the Administration role
- Contribute in the group huddle meeting held every day for the efficient and organised management of the patients
- Performing general office duties, such as answering telephones, photocopying, filing and faxing
Practice Manager
Bradbury Dental Surgery
05.2021 - 07.2023
- Scheduling, rescheduling, or cancelling appointments
- Scheduling follow-up appointments and providing telephonic reminders
- Liaising with medical insurance providers to determine if patients are required to make co-payments
- Verifying methods of payment and collecting payments as needed
- Stock control and maintaining orderly office supplies
- Working with the principal dentist and clinical team to ensure the clinic runs efficiently
- Managing the team through Communicating and providing support to achieve targets, time management, performance reviews and training
Front Office Coordinator/ Dental Reception
St. Luke Fine Dental
08.2019 - 03.2020
Treatment Co-ordinator, Dental Assistant, Administration
The Bondi Dentists
05.2016 - 07.2018
- Company Overview: previously - Keith Baetz's Sydney Prosthodontist Practice
- Previously - Keith Baetz's Sydney Prosthodontist Practice
Assistant Lab Coordinator and Dental Nurse
Sydney Oral Design, Dental Lab
09.2015 - 02.2016
Dental Assistant
Rozelle Dental
05.2015 - 08.2015
Dental Assistant
Primary Health Care Ltd.
11.2013 - 10.2014
Dental Lecturer
National Dental College
01.2008 - 05.2010
- Cultivated critical thinking skills through challenging assignments that required analysis, synthesis, and evaluation of information from various sources.
- Developed strong relationships with colleagues, collaborating on curriculum development and sharing best practices in teaching strategies.
- Evaluated student progress through regular assessments, providing detailed feedback for improvement and growth.
- Selected and designed lesson plans and curriculum to meet academic objectives.
Education
Bachelor of Dental Surgery -
National Dental College
01.2008
Higher Secondary Education -
Chandigarh01.2003
Skills
- Titanium Software
- EMR software
- Intranet and SARA
- Amazon Connect
- Leadership and Management skills course
Certification
Mental Health First Aid
Working with Children's check
Work, Health and Safety Assessor
NSW Legal Justice of Peace
Timeline
Admin Officer Level 3
COHC In SDH (SLHD)
07.2023 - Current
Practice Manager
Bradbury Dental Surgery
05.2021 - 07.2023
Front Office Coordinator/ Dental Reception
St. Luke Fine Dental
08.2019 - 03.2020
Treatment Co-ordinator, Dental Assistant, Administration
The Bondi Dentists
05.2016 - 07.2018
Assistant Lab Coordinator and Dental Nurse
Sydney Oral Design, Dental Lab
09.2015 - 02.2016
Dental Assistant
Rozelle Dental
05.2015 - 08.2015
Dental Assistant
Primary Health Care Ltd.
11.2013 - 10.2014
Dental Lecturer
National Dental College
01.2008 - 05.2010
Bachelor of Dental Surgery -
National Dental College
Higher Secondary Education -
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