Summary
Overview
Work History
Education
Skills
OTHER
REFEREE
Affiliations
Languages
Timeline
Generic

Gurleen Kaur

Cairns,QLD

Summary

I am a highly motivated individual with exceptional drive in being a dynamic team leader, with proven expertise in hospitality management and early education. My passion and goal is to seek employment in the disability sector, where my transferable skills, creative initiative, and genuine enthusiasm for working in your culturally diverse organization that would allow me to progress. I demonstrate a positive attitude and readiness; I tackle job tasks with precision and gusto. Furthermore, as a store manager, I deliver exceptional customer service, responding to inquiries and questions quickly, with empathy, integrity, and accountability. All the skills I have gained over the years have enhanced my skills and capabilities over the years in the hospitality management and childcare sectors.

Overview

2026
2026
years of professional experience

Work History

Store Manager of Operations

Good Food Supermarket
- Current
  • Receiving and processing payments for goods and services, including cash, credit/debit cards, and other payment methods.
  • Assisting customers with their needs, answering questions, and ensuring a positive experience.
  • Maintaining a clean and organized workspace: Ensuring the store or service station is tidy, and stocked with necessary supplies.
  • Working under pressure: Handling a fast-paced environment, and managing multiple tasks simultaneously.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Recruited, trained, coached and mentored staff members in customer service skills.

Team Leader

KFC
- Current
  • Provided excellent customer service in a fast-paced environment
  • Prepared and served food while maintaining hygiene and safety standards
  • Assisted team members to ensure smooth daily operations
  • Developed strong communication and problem-solving skills while assisting customers

Educator

Pelicans in the City
09.2023 - 06.2024
  • Provided care and supervision for children, ensuring a safe and nurturing environment.
  • Assisted children with daily activities, including meal preparation, hygiene, and personal care.
  • Supported children with different learning abilities, including those with special needs.
  • Ensured compliance with health and safety regulations, and childcare standards.

Education

Some College (No Degree) - Certificate III in Early Childhood Education

Cairns College Of English Pty Ltd
Cairns, QLD
01-2023

Some College (No Degree) - Diploma of Hospitality Management

Frontier Education
Cairns, QLD
01-2022

Diploma Business

Frontier Education
Cairns, QLD
01-2022

Skills

  • Customer service
  • Food safety
  • Payment processing
  • Child supervision
  • Health compliance
  • Conflict resolution
  • Team leadership
  • Communication skills
  • Time management
  • Community engagement
  • Organizational skills
  • Shift scheduling
  • Written communication
  • Decision-making
  • Team building
  • Attention to detail
  • Analytical thinking
  • Interpersonal skills

OTHER

  • Provided home care services to family members
  • Provided household tasks for family members, including cleaning, meal preparation, dressing, and mobility
  • Voluntary work assisting with daily tasks, such as shopping, paying bills, and washing the car, etc
  • Provided companionship and emotional support
  • Encouraged participation in community and recreational activities

REFEREE

Alexis

Double Bay Disability Care | Disability Support Worker 

Personal referee

Mob: 0400757863

Affiliations

  • Poem and reading
  • Cooking and baking
  • Travel
  • Solving Puzzles
  • Cultural Activities - Holi, Dawali, Lohri
  • Participate in Sikh religious beliefs

Languages

Punjabi
Native/ Bilingual
English
Full Professional
Hindi
Native/ Bilingual

Timeline

Educator

Pelicans in the City
09.2023 - 06.2024

Team Leader

KFC
- Current

Store Manager of Operations

Good Food Supermarket
- Current

Some College (No Degree) - Certificate III in Early Childhood Education

Cairns College Of English Pty Ltd

Some College (No Degree) - Diploma of Hospitality Management

Frontier Education

Diploma Business

Frontier Education
Gurleen Kaur