Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
background-images

Gurvinder Nagra

Strathtulloh,VIC

Summary

Dynamic professional with extensive experience at Woolworths, excelling in customer service and team leadership. Proven ability to enhance store operations and maintain safety standards while effectively managing staff schedules. Recognized for decision-making skills and fostering a positive environment, ensuring exceptional customer experiences and operational efficiency.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant Manager

Woolworths
10.2022 - 09.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experiences.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Security Officer

Juilliard Group
04.2022 - 12.2024
  • I’m Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Team Member

Woolworths
10.2022 - 09.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Education

Bachelor In Computer Science -

RMIT University
Melbourne, VIC

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Time management
  • Team motivation
  • Staff supervision
  • Workload management
  • Team building
  • Policy enforcement

Certification

First aid

Languages

Hindi
Native or Bilingual

Timeline

Assistant Manager

Woolworths
10.2022 - 09.2025

Team Member

Woolworths
10.2022 - 09.2024

Security Officer

Juilliard Group
04.2022 - 12.2024

Bachelor In Computer Science -

RMIT University

Similar Profiles

CREATE PROFILE
Gurvinder Nagra