Guy Morath
Fannie Bay,NT
Summary
Booking Officer recognized for exceptional productivity and efficient task execution. Expertise in schedule management, client communication, and effective problem resolution. Proven skills in negotiation, adaptability, and time management to facilitate seamless booking operations.
Overview
14
14
years of professional experience
Work History
Bookings Officer
katherine coaches katherine N.T
Darwin, NT
01.2024 - 03.2025
- Responded promptly to customer inquiries via email and phone.
- Managed simultaneous tasks while meeting strict deadlines.
- Issued tickets, boarding passes, and travel-related documents.
- Created invoices for completed reservations and processed customer payments.
- Maintained accurate transaction records in company database.
- Facilitated special customer requests including upgrades and arrangements.
- Performed various administrative tasks including filing paperwork and typing memos.
Liquor Store Manager
Star Liquor
Goodna, QLD
02.2019 - 12.2023
- Organized merchandise displays to maximize space utilization and attract customer attention.
- Evaluated employee performance through regular one-on-one meetings and formal reviews.
- Ensured maintenance of equipment, including POS systems, scales, refrigerators, and freezers.
- Assisted in developing marketing strategies that enhanced store sales and profitability.
- Coordinated timely deliveries from vendors while ensuring accurate invoicing.
- Developed promotional campaigns for seasonal products and events, such as holidays and sporting events.
- Monitored daily cash flow and ensured accuracy of transactions at POS terminals.
- Resolved customer complaints professionally, escalating issues when necessary.
Security Officer
Adnev Security
Broome, W.A
09.2014 - 12.2018
- Monitored surveillance cameras and responded promptly to suspicious activities.
- Conducted regular checks at entrances and exits for unauthorized personnel or prohibited items.
- Assisted with crowd control during large facility events, ensuring safety and order.
- Prepared detailed reports on daily activities, unusual occurrences, and maintenance issues.
- Operated communication systems to coordinate effectively among officers throughout the facility.
- Maintained accurate logs of all security-related activities for compliance and review.
- Checked for safety hazards and implemented corrective measures when necessary.
- Participated in training sessions to remain informed about current security trends and best practices.
Commercial Fisherman Deckhand
Northern Territory Seafood's Darwin
Darwin, NT
01.2011 - 07.2014
- Executed instructions from captain and senior crew members promptly.
- Operated winches to efficiently haul in catch.
- Assisted with setting and retrieving nets, traps, and long lines.
- Performed thorough cleaning of deck and equipment post fishing trips.
- Conducted daily cleaning duties, including sweeping decks and washing surfaces.
- Processed seafood by sorting, grading, and packing into containers.
- Responded swiftly to emergency situations occurring at sea.
Education
Certificate III - Certificate III Business & Admin
Austral Colleges
Queensland01-2016
High School Diploma -
HIGH SCHOOL DIPLOMA
01-2006
Certificate II - Security and protective services
Vast Academy Security Training
Darwin, NTCertificate I - Deckhand operations
SMIT Seafood & Maritime Industries Training
Darwin, NTSkills
- Customer service and support
- Booking and ticketing management
- Invoice processing and database management
- Time management
- Equipment maintenance
- Inventory control
- Promotional campaigns
- Payment processing
- Ticketing systems
- Team collaboration
- Attention to detail
- Effective communication
- Data entry proficiency
- Filing systems
References
References available upon request.
Timeline
Bookings Officer
katherine coaches katherine N.T
01.2024 - 03.2025
Liquor Store Manager
Star Liquor
02.2019 - 12.2023
Security Officer
Adnev Security
09.2014 - 12.2018
Commercial Fisherman Deckhand
Northern Territory Seafood's Darwin
01.2011 - 07.2014
Certificate III - Certificate III Business & Admin
Austral Colleges
High School Diploma -
HIGH SCHOOL DIPLOMA
Certificate II - Security and protective services
Vast Academy Security Training
Certificate I - Deckhand operations
SMIT Seafood & Maritime Industries Training
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