Gyeongjin Gwon
Yamanto,QLD
Summary
Motivated Individual Support student seeking an internship in Aged Care to gain hands-on experience. Outgoing and friendly with a strong drive to succeed.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cabin Crew Member
Air Arabia
Sharjah, United Arab Emirates
06.2014 - 08.2016
- Greeted passengers and provided assistance with boarding, seating and stowing of carry-on luggage.
- Took measures during unusual conditions to maximize safety of customers and crew.
- Managed refreshments cart at scheduled intervals to give passengers food and beverages.
- Participated in pre-flight briefings to discuss flight details, weather and service plans.
- Demonstrated safety equipment and procedures to meet FAA guidelines.
- Served beverages and food items and provided key information about offerings to passengers during flights.
- Kept cabin neat, clean and professional in appearance.
Receptionist
LG Research&Develop
Seoul, South Korea
11.2013 - 05.2014
- Transcribed tapes and notes from meetings into prescribed formats.
- Processed payments and updated accounts to reflect balance changes.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Updated and recorded customer or client information to maintain accounts.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Greeted visitors and provided them with assistance.
Receptionist
Gold Fitness Center
Seoul, South Korea
02.2012 - 10.2013
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Updated daily log book with information about visitors entering the premises.
- Greeted visitors and provided them with assistance.
- Greeted customers, answered general questions and directed to appropriate locations.
Waitress Supervisor
Hanhwa
Seoul, South Korea
01.2008 - 02.2010
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.
- Resolved customer complaints in a timely manner with professionalism.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
Education
Master of Advanced Study - General English
Union Institute of Language
Springfield, QLD07-2010
BBA - Aircraft Cabin Service Management
Kongju Communication Art College
South Korea02-2008
Skills
- Passenger Assistance
- Emergency Procedures
- Equipment Operation
- Safety Awareness
- Cultural Sensitivity
- Food and Beverage Service
- Discretion and Confidentiality
Certification
- Driver's License
Timeline
Cabin Crew Member
Air Arabia
06.2014 - 08.2016
Receptionist
LG Research&Develop
11.2013 - 05.2014
Receptionist
Gold Fitness Center
02.2012 - 10.2013
Waitress Supervisor
Hanhwa
01.2008 - 02.2010
Master of Advanced Study - General English
Union Institute of Language
BBA - Aircraft Cabin Service Management
Kongju Communication Art College
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