Hi, I’m
Hafsa Kausar
Baldivis,WA
Summary
Professional with significant experience in front office operations, excelling in managing administrative tasks, scheduling, and customer interactions. Highly adaptable, ensuring smooth workflow and effective communication within team environments. Strong skills in coordinating appointments, and maintaining organized records.
Overview
7
years of professional experience
Work History
QueenslandXray
Receptionist Assistant
01.2023 - 07.2024
Job overview
- Demonstrated punctuality and reliability by consistently arriving on time for shifts and completing assigned tasks efficiently.
- Greeting clients with a positive attitude.
- Anticipated needs of colleagues, and practice manager by proactively offering administrative support during busy periods to ensure smooth clinic operations.
- Aided in managing bookings, addressed patient's inquiries and payments efficiently.
- Enhanced customer satisfaction by promptly answering phone calls and messages.
- Had great attention to details.
Medix Medical Centre
Administrative Coordinating Head
02.2019 - 05.2023
Job overview
- Developed and implemented Plans and strategies
- Managed and overseen the work of team members
- Provided leadership and direction to the team
- Ensure discipline within the workplace
- Scheduled meetings
- Facilitated communication between the higher officials and team members and regularly reported their performance to higher management
- Handling Phone/email enquiries
- Identified issues and challenges within the team, and utilized problem-solving approach
- Maintained record keeping
Institute of Nuclear Medicine and Oncology INMOL Hospital
01.2018 - 08.2018
Job overview
- Practical observation and experience in the administrative field of PET/CT studies and portal imaging dosimetry at the Department of Nuclear Medicine and PET/Cyclotron
- Tasks
Education
University of Lahore
Masters from Physics
01.2018
University Overview
- Courses
- Medical Physics, Computational Physics, MMP, Laser physics, solid state physics, Particle Physics
- Research in Technical perspective of the use of portal imaging for accurate dose delivery
University of Sargodha
BS (Hons) from Physics
01.2015
University Overview
- Courses
- Electromagnetism, Quantum mechanics, Electronics, Classical Physics, Mechanics, Waves, Solid State Physics, Plasma Physics, Laser Physics
Skills
- Microsoft suite
- Effective communication
- Customer service
- Multitasking
- High Potential in learning new things
Hobbies and Interests
Painting, Reading Books, Hiking, Travelling, Adobe Photoshop
Accomplishments
- Talent Scholarship
- Awarded with a scholarship at the secondary level
- Oxford certificate
- For attending the workshop on comprehension and creative writing skills
- Merit Certificates
- For attending seminars and conferences on Advance Medical Physics, nanotechnology, and material sciences
- Certificate of Appreciation
- Awarded with an appreciation certificate for painting still life in arts in my university inter-departmental competitions
- Merit Certificate
- Creative Designing which includes logo design, brochures, business card, letter head
Timeline
Receptionist Assistant
QueenslandXray
01.2023 - 07.2024
Administrative Coordinating Head
Medix Medical Centre
02.2019 - 05.2023
Institute of Nuclear Medicine and Oncology INMOL Hospital
01.2018 - 08.2018
University of Sargodha
BS (Hons) from Physics
University of Lahore
Masters from Physics
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