Summary
Overview
Work History
Education
Skills
Languages
Timeline
GeneralManager
Haidyn Iscel

Haidyn Iscel

Multi-Skilled Professional
Perth,WA

Summary

Remote FIFO worker with over ten years of successful experience in mine site services, ranging from site maintenance, industrial cleaning, catering, housekeeping, bar and administrative site services. Recognized consistently for performance excellence and contributions to success in the industry.


Results-oriented Production Assistant versatile in navigating demanding studio and theatrical sets. Dedicated support staff with clarity and attention to detail in executing director's vision. Energetic and professional assistant with complex understanding of technologies and tenets of effective production.

Overview

5
5
years of professional experience
2
2
years of post-secondary education
3
3
Languages

Work History

Mine Site Utility Officer

Hays Recruitment
Perth , Western Australia
2021.06 - Current

House-Keeping, Bar, Industrial Cleaning.

  • Used coordination and planning skills to achieve results according to schedule.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Improved operations through consistent hard work and dedication.

Massage Therapist

Kamusa Body Business
Perth , Western Australia
2019.12 - Current
  • Operating my own business, I provided safe, effective and appropriate massage therapy techniques during customer appointments.
  • Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
  • Created marketing advertisements to increase awareness of services and boost sales.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.
  • Performed massages for clients using hot stone, Swedish, deep tissue, sports and remedial methodologies.
  • Maintained care products inventory and inspected equipment and selling areas for stock checks and organization.

Customer Service Specialist

Centrelink Call Centre
Perth , Western Australia
2017.11 - 2019.12
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Answered average of 30 calls and 15 emails per day, addressing customer inquiries, solving problems and providing product information.
  • Recorded product or service failure complaints and notified appropriate departments.
  • Took payment information and other pertinent information such as addresses and phone numbers to place orders.
  • Reinforced established quality control standards and followed procedures for optimal customer interactions.
  • Surpassed performance goals by approaching interactions with resourcefulness, organization and customer-centric solutions.

Second Assistant Art Director & Set Technician

Donna Hay Productions
Sydney , NSW
2017.01 - 2017.11
  • Contributed to creative process through original ideas and inspiration.
  • Created storyboards, 3D models, animation and visual effects to meet design goals.
  • Presented concepts, copy and art during internal and client reviews.
  • Collaborated with art director to implement artistic vision.
  • Anticipated design issues and proved to be proactive in developing effective solutions.
  • Managed client relationships and expectations for creative projects with varying budgets and objectives.
  • Developed artistic visual products while working within defined technical constraints.

Education

Bachelor of Arts - Public Relations, Advertising, And Applied Communication

Curtin University of Technology
Bentley, WA
2018.02 - 2018.11

High School Diploma -

John Forrest Senior High School
Morley, WA
1995.02 - 1996.11

Skills

    First Aid/CPR

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Languages

English

Turkish

Italian

Timeline

Mine Site Utility Officer

Hays Recruitment
2021.06 - Current

Massage Therapist

Kamusa Body Business
2019.12 - Current

Bachelor of Arts - Public Relations, Advertising, And Applied Communication

Curtin University of Technology
2018.02 - 2018.11

Customer Service Specialist

Centrelink Call Centre
2017.11 - 2019.12

Second Assistant Art Director & Set Technician

Donna Hay Productions
2017.01 - 2017.11

High School Diploma -

John Forrest Senior High School
1995.02 - 1996.11
Haidyn IscelMulti-Skilled Professional