Hala Zreik
Mickleham ,Vic
Summary
Proven track record at Coles, enhancing team efficiency and customer satisfaction through exceptional service and strong problem-solving skills. Excelled in fostering cooperative relationships and achieving sales goals, demonstrating both teamwork and money handling abilities. Achieved significant improvements in workflow and customer experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Part Time Team Member
Coles
09.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Cafe Team Member
Shared Cup Cafe
10.2022 - 04.2024
- Maintained clean and presentable cafe by wiping, sanitizing and replenishing supplies frequently to support workflow efficiency and employee job tasks.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming cafe environment.
- Collaborated with team members to maintain efficient daily operations and exceed sales goals.
- Prepared high-quality food and beverages, ensuring consistent taste and presentation.
Education
No Degree -
Whittlesea Secondary College
Whittlesea, VIC11.2023
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Clear Communication
- Flexible Schedule
- Money Handling
- Decision-making capabilities
- Goal Setting and Achievement
Timeline
Part Time Team Member
Coles
09.2023 - Current
Cafe Team Member
Shared Cup Cafe
10.2022 - 04.2024
No Degree -
Whittlesea Secondary College
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