Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
ITC Youth Support Worker
Mackillop Family Services
Wilton
03.2024 - Current
Assisted youths in developing life skills such as problem solving, communication, decision-making.
Participated in regular meetings with staff members to discuss program goals and objectives.
Conducted assessments of needs and risk factors among participants in order to develop appropriate interventions.
Maintained records of program services provided to ensure compliance with regulations.
Organised recreational activities such as sports, games, field trips, and arts and crafts.
Directed activities to promote growth in mental, emotional and educational areas.
Used calm, positive, and encouraging approach with youth.
Worked effectively in team environments to make the workplace more productive.
Youth Support Worker
Connecting Families
Silverwater
11.2023 - Current
Provided emotional support and guidance to youths in difficult situations.
Organised recreational activities such as sports, games, field trips, and arts and crafts.
Assisted youths in developing life skills such as problem solving, communication, decision-making.
Documented child progress, reporting extreme changes in behaviour.
Adhered to strict confidentiality policies when discussing sensitive information about clients or their families.
Attended team meetings to discuss client progress towards achieving goals.
Ensured that all safety protocols were followed while transporting clients offsite for appointments or recreational activities.
Assisted in developing self-care skills such as personal hygiene practices.
Managed challenging behaviors through positive reinforcement techniques.
Assisted individuals in performing wide range of housekeeping functions to develop levels of ability.
Senior Support Worker
Pursue Ability
Bexley, NSW
05.2023 - Current
Observed participant for changes in physical, emotional, mental or behavioural condition and injuries.
Maintained clean and well-organised environment for client happiness and safety.
Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Administered medication in accordance with house guidelines to patients.
Maintained accurate records of all interactions with clients, ensuring compliance with relevant legislation and policies.
Facilitated positive working relationships between professionals from different agencies involved in the delivery of care services.
Managed challenging behaviour effectively using de-escalation techniques where necessary.
Support Worker
McArthur Community Services
Sydney, NSW
11.2022 - 09.2023
Tracked client behaviours, daily activities, new skills and notable incidents for documentation purposes.
Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
Resolved complex and escalated support issues.
Assisted individuals in performing wide range of housekeeping functions to develop levels of ability.
Administered medication to patients according to strict schedules.
Accompanied clients to medical appointments and assisted them with their daily needs.
Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
Supported clients to access education, training or employment opportunities.
Support Worker
Dream Makers Community Services
Pendle Hill, NSW
10.2022 - 01.2023
Maintained clean and well-organised environment for client happiness and safety.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
Managed patient transportation and appointment scheduling.
Directed patients in simple prescribed exercises and assisted with daily physical therapy routines.
Support Worker
Motivision Disability Services
Chester Hill, NSW
09.2022 - 06.2023
Provided clients with emotional support and companionship.
Supported bathing, dressing and personal care needs.
Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Improved patient outlook and daily living through compassionate care.
Accompanied clients to medical appointments and assisted them with their daily needs.
Education
Certificate IV in Child, Youth And Family Intervention -
National Career Institute
Sydney, 2000
05.2021
High School Diploma -
Dakar University
Dakar, SENEGAL
12.2015
Year 10 School Certificate -
College Anne Marie Javouhey
Dakar, SENEGAL
07.2013
Skills
Team management
Supervision
Work ethic
Basic math
Relationship building
Computer skills
Planning
Flexible
Multitasking
NSW Driver Licence
First Aid/CPR (Within the past 12 months)
Working With Children Check (WWCC)
Police Check (Withing the past 12 months)
Continuous Improvement
Customer Service
Teamwork and Collaboration
Emergency Response Training
ACA Probity Completed
Timeline
ITC Youth Support Worker
Mackillop Family Services
03.2024 - Current
Youth Support Worker
Connecting Families
11.2023 - Current
Senior Support Worker
Pursue Ability
05.2023 - Current
Support Worker
McArthur Community Services
11.2022 - 09.2023
Support Worker
Dream Makers Community Services
10.2022 - 01.2023
Support Worker
Motivision Disability Services
09.2022 - 06.2023
Certificate IV in Child, Youth And Family Intervention -