Summary

Overview

Work History

Education

Skills

Affiliations

LANGUAGES

Timeline

Hobbies and Interests

Hamza Imran

Regents Park,Australia

Summary

Developed skills in high-pressure, operational environment, focusing on seamless system management and troubleshooting. Demonstrates ability to quickly adapt to new tools and processes while maintaining operational integrity. Seeking to transition into new field where these transferrable skills can drive efficiency and reliability.

Overview

year of professional experience

Work History

Customer Service / Console Operator

7 Eleven Monavale

09.2024 - 06.2025

Greet and assist customers in a friendly and professional manner
Operate cash register, handle cash and card transactions accurately
Restock shelves, refrigerators, and coolers with products
Maintain cleanliness of store, including counters, restrooms, and parking areas
Monitor inventory levels and inform manager of low-stock items
Follow all safety and security procedures
Prepare fresh food and beverages (e.g., coffee, hotdogs, Slurpees)
Assist with opening or closing duties as needed

Customer Service /Console Operator

7 Eleven Newport

04.2024 - 09.2024

Greet and assist customers in a friendly and professional manner
Operate cash register, handle cash and card transactions accurately
Restock shelves, refrigerators, and coolers with products
Maintain cleanliness of store, including counters, restrooms, and parking areas
Monitor inventory levels and inform manager of low-stock items
Follow all safety and security procedures
Prepare fresh food and beverages (e.g., coffee, hotdogs, Slurpees)
Assist with opening or closing duties as needed

Education

Master of Information Technology And System - Information Technology And Systems

Victorian Institute of Technology

Sydney

07-2023

Skills

Customer Service Skills

Friendly, positive attitude
Ability to greet and assist customers politely
Handle complaints calmly and professionally

Cash Handling & Basic Math

Operate a cash register
Handle cash, credit, and mobile payments accurately
Give correct change without relying entirely on the register

Communication Skills

Clear verbal communication with customers and coworkers
Ability to follow instructions from supervisors
Good listening skills

Attention to Detail

Accurately scan and price items
Keep shelves stocked neatly
Ensure store cleanliness and product freshness

Time Management

Complete tasks efficiently, even during busy hours

Balance multiple responsibilities (stocking, cleaning, cashiering)

Teamwork

Cooperate with other staff members
Support the store manager when needed

Physical Stamina

Ability to stand for long periods
Lift and carry items (usually up to 25 lbs)
Perform cleaning and stocking duties

Problem-Solving

Handle minor issues (eg, machine errors, customer concerns)
Make decisions quickly under pressure

Flexibility

Willing to work different shifts (nights, weekends, holidays)
Adapt to changing duties during a shift

Basic Tech Skills

Use point-of-sale (POS) systems
Understand how to scan items and apply discounts or promotions