Hamza Imran
Regents Park,Australia
Summary
Dynamic and detail-oriented professional with experience at Hello Fresh and 7 Eleven Monavale. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in cash handling and inventory management, consistently maintaining store cleanliness and product freshness. Adaptable team player, thriving in fast-paced environments while ensuring operational efficiency.
Overview
2
2
years of professional experience
Work History
Pick Packer
Hello Fresh
08.2023 - 04.2024
- Prepared and handled food items, ensuring compliance with safety standards
- Cold storage environment
- Picking the items with Rf scanner
- Packing of boxes with sticky tape
- Performed cleaning tasks to ensure a safe workspace
- Coordinated with team member to optimize picking and packing processes
Customer Service / Console Operator
7 Eleven Monavale
04.2024 - 06.2025
- Greeted and assisted customers, enhancing their experience and satisfaction
- Operated cash register and handled cash and card transactions with precision, ensuring smooth checkout process
- Restock shelves, refrigerators, and coolers with products
- Maintain cleanliness of store, including counters, restrooms, and parking areas
- Monitored inventory levels and notified manager of low-stock items to maintain product availability
- Follow all safety and security procedures
- Prepare fresh food and beverages (e.g., coffee, hotdogs, Slurpees).
- Assist with opening or closing duties as needed
Education
Master of Information Technology And System - Information Technology And Systems
Victorian Institute of Technology
Sydney07-2023
Skills
- Customer Service Skills
- Complaint resolution
- Cash Handling & Basic Math
- Operate a cash register
- Handle cash, credit, and mobile payments accurately
- Accurate change handling
- Communication Skills
- Verbal communication
- Instruction following
- Attention to Detail
- Accurately scan and price items
- Keep shelves stocked neatly
- Ensure store cleanliness and product freshness
- Time Management
- Efficient task completion
- Multi-tasking
- Teamwork
- Manager support
- Physical Stamina
- Endurance
- Lifting capability
- Perform cleaning and stocking duties
- Problem-Solving
- Issue handling
- Quick decision-making
- Shift flexibility
- Duty adaptability
- Use point-of-sale (POS) systems
- POS system usage
Languages
- ENGLISH Full Professional Proficiency
- URDU Full Professional Proficiency
Timeline
Customer Service / Console Operator
7 Eleven Monavale
04.2024 - 06.2025
Pick Packer
Hello Fresh
08.2023 - 04.2024
Master of Information Technology And System - Information Technology And Systems
Victorian Institute of Technology