Hang Nguyen
Melbourne
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
1
1
Certification
Work History
Sales Staff Member
Selina Hot Bread & Cakes
2024.01 - 2024.04
- Collaborated with team members to optimize sales strategies, achieving higher conversion rates.
- Built strong customer relationships through excellent communication skills and product knowledge.
- Managed a diverse client portfolio, tailoring sales approaches to individual needs and preferences.
- Conducted product demonstrations, effectively showcasing features and benefits to potential clients.
Education
Master of Arts - Hospitality
William Angliss Institute of TAFE
Melbourne, VIC12.2026
Skills
- Goal-oriented mindset
- Sales strategy development
- CRM proficiency
- Cold-calling
Certification
IELTS: 5.5
Hobbies
- Travelling
- Listening to music
- Cooking
Languages
English
Professional Working
Vietnamese
Native or Bilingual
Timeline
Sales Staff Member
Selina Hot Bread & Cakes
2024.01 - 2024.04
Master of Arts - Hospitality
William Angliss Institute of TAFE
IELTS: 5.5
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