Hanh Le

• Source and approach potential loan customers.

• Evaluate financial capabilities and analyze customer credit risk.

• Prepare loan application documentation and coordinate with relevant departments for disbursement.

• Advise on and sell related financial products such as deposit accounts, insurance, and credit cards.

• Monitor the repayment process and assist with debt collection when necessary.

• Consult and support customers on unsecured loans.
• Develop new customers and expand the client base.
• Assess loan applications and financial capacity.
• Assist with documentation and loan disbursement.
• Manage customer portfolios and monitor repayments.
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• Manage store operations, revenue, and performance.
• Recruit, train, supervise, and develop staff.
• Control inventory, merchandising, and optimize storage.
• Analyze sales, optimize costs, and drive revenue growth.
• Ensure excellent customer service and handle complaints.
• Comply with procedures and enhance operational standards.

• Supported Opening a Small Supermarket with My Brother
• Helped manage the store, organized products and displayed them attractively.
• Assisted customers, answered their questions, and ensured they had a pleasant shopping experience.
• Supported managing finances and recorded daily sales.
• Collaborated with my brother on promotional activities to attract new customers.
• Coordinated with suppliers to ensure products were always available and of good quality.