Hanh Nguyen BUI
STRATHFIELD,NSW
Summary
Aspiring Business Analytics professional with a strong academic foundation and hands-on project experience in data analysis and predictive modeling. Demonstrated ability to deliver actionable insights through advanced skills in Python, SQL, and data visualization. Committed to ongoing professional development with plans to obtain certifications in Data Analytics and Machine Learning. Seeking opportunities as a Graduate Analyst to apply analytical expertise and innovative problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Skyline Mobile Accessories Wholesale
Sydney, Australia
06.2024 - Current
- Drive consistent daily revenue achievement of $1,000 through strategic sales techniques and customer relationship management
- Analyze daily sales data and inventory patterns to optimize stock levels and identify high-demand products
- Manage end-to-end inventory control including stock auditing, quantity tracking, and new merchandise procurement
- Deliver exceptional customer service maintaining professional standards while building repeat customer base
- Implement visual merchandising strategies to maximize product visibility and sales conversion
- Develop insights into customer purchasing behaviors and preferences to inform inventory decisions
Social Media Content Creator
Pozza Tea Vietnam
Remote
02.2022 - 08.2022
- Analyzed audience engagement metrics across multiple social platforms to optimize content strategy
- Created data-driven content calendar based on performance analytics and audience behavior patterns
- Managed customer feedback loop through phone, email, and webchat channels, tracking response times and satisfaction rates
- Collaborated with marketing team to align content with campaign KPIs and business objectives
- Executed A/B testing on content formats (videos, images, copy) to identify highest-performing combinations
- Produced weekly performance reports tracking engagement rates, reach, and conversion metrics
Retail Sales Associate | Cashier
Zero Fashion Vietnam
, Vietnam
06.2021 - 02.2022
- Increased average transaction value through data-informed upselling and cross-selling techniques
- Utilized POS system data to track sales patterns and identify peak transaction periods
- Managed customer loyalty program database, analyzing purchase history for targeted recommendations
- Processed high-volume transactions while maintaining accuracy in cash handling and inventory reconciliation
- Generated daily sales reports and identified trends for management review
- Resolved customer issues with systematic approach, documenting patterns for process improvement
Education
Master of Business Analytics (Advanced) -
Torrens University Australia
Sydney, Australia01.2025
Bachelor of International Economics -
Institute of Policy and Development
Vietnam01.2019
Skills
- Programming: Python (Pandas, NumPy, Matplotlib) and SQL
- Data visualization: Tableau, Power BI, and Excel
- Machine learning: Logistic regression, random forest, gradient boosting, and decision tree
- Database design and modeling: ERD development, data validation, and error handling
- Tools: Google Colab, VS Code, Azure AI, SAP, and SAS Viya
- Analytical thinking: Ability to analyze datasets and identify patterns
- Communication: Presenting data in understandable formats and creating visual reports
- Problem solving: Root cause analysis and innovative solution development
- Team collaboration: Leadership in delivering high-quality results
Languages
English
Professional
Vietnamese
Native/ Bilingual
Certification
- Intermediate SQL | Codefinity
Completed: September 2023
Certificate ID: d04be650-3930-4104-a592-0e31111c1804
Timeline
Sales Associate
Skyline Mobile Accessories Wholesale
06.2024 - Current
Social Media Content Creator
Pozza Tea Vietnam
02.2022 - 08.2022
Retail Sales Associate | Cashier
Zero Fashion Vietnam
06.2021 - 02.2022
Master of Business Analytics (Advanced) -
Torrens University Australia
Bachelor of International Economics -
Institute of Policy and Development
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