Hani Motassam
Sydney,NSW
Summary
Strategic Software Engineer skilled in application development, testing and optimization. Excels at coordinating ground-up planning, programming, and implementation for core modules. Maintains strong object-oriented and software architecture fundamentals.
Overview
5
5
years of professional experience
Work History
Medical Receptionist
Ultimo Medical Practice
Ultimo, NSW
06.2024 - Current
- Scheduled patient appointments using electronic health record system.
- Answered phone calls and addressed patient inquiries promptly.
- Processed medical records and ensured confidentiality compliance.
- Assisted healthcare providers by preparing necessary documentation.
- Coordinated communication between patients and medical staff effectively.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
Tutor
Time4Maths
Greenacre, NSW
11.2023 - 11.2024
- Assisted students with homework and study materials to enhance understanding.
- Developed personalized lesson plans tailored to individual student needs.
- Facilitated engaging tutoring sessions that encouraged active participation and learning.
- Communicated effectively with parents about student performance and areas for improvement.
- Implemented diverse teaching strategies to accommodate different learning styles.
Fast Food Worker
McDonalds
Greenacre, NSW
11.2020 - 12.2022
- Prepared food items according to quality and safety standards.
- Operated kitchen equipment and maintained cleanliness in work areas.
- Provided excellent customer service during high-volume rush periods.
- Collaborated with other team members to ensure timely completion of tasks.
- Provided quality customer service by adhering to company policies and procedures.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
Education
Bachelor of Engineering - Software Engineering
University of Technology Sydney
Sydney, NSW11-2027
High School Diploma -
Malek Fahd
Chullora09-2023
Skills
- Software development
- Database management
- Customer service
- Effective communication
- Problem solving
- Typing and filing
- Time management
- Medical office procedures
- Medical transcription
- Team building
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
References
References available upon request.
Timeline
Medical Receptionist
Ultimo Medical Practice
06.2024 - Current
Tutor
Time4Maths
11.2023 - 11.2024
Fast Food Worker
McDonalds
11.2020 - 12.2022
Bachelor of Engineering - Software Engineering
University of Technology Sydney
High School Diploma -
Malek Fahd
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