Summary
Work History
Education
Skills
availability
References
Timeline
Generic

Hania Mohseni

Dandenong,VIC

Summary

Results-driven Retail Supervisor with proven expertise in inventory management and sales enablement. Handles routine operations efficiently and addresses problems proactively. Highly experienced in fast-paced retail work and skilled at coordinating both customer-facing and back-end functions.

Work History

Volunteer Receptionist

MYER
  • Gained experience working as a receptionist and received praise for multi-tasking, ability to interact effectively with a diverse range of customers and helping them by providing them with responsive, reliable, and outstanding customer service.

Hospitality

Macdonald
  • Improved customer service and multitasking skills, took orders and answered inquiries about menu items, prepared and rang up food items, stocked food, and cleaned
  • Developed great communication skills in a fast-paced cooperative environment
  • Provided excellent service to all customers, including multilingual speakers.

Hospitality

Boost juice
  • Regularly checked that all racks and displays were fully supplied to improve inventory management and consumer access
  • Welcomed customers and provided high-quality service while being aware of their needs and wishes
  • Educated them about the newest drinks and assisted them in selecting the one they desire
  • Managed transactions accurately.

Retail

Taste design
  • Increased ability to anticipate customer needs and provide high-quality service while adhering to brand standards and values
  • Stayed informed about latest sale offerings and loyalty programs
  • Assisted customers with questions, requests, and product transactions
  • Trained and mentored sales associates.

Retail

DOTTI
  • Supported opening and closing the store, demonstrated leadership and punctuality
  • Utilized unique tactics to demonstrate the benefit of purchasing the store credit card
  • Achieved sales goals and set targets
  • Supported KPIs.

Modeling

Modest wear brands
  • Participated in multiple photoshoots for modest wear brands.

Education

Bachelor of Health Sciences -

Victoria University
Melbourne, VIC

Year 12 Graduate

Fountain Gate Secondary Collage

Skills

  • Working patiently with customers and employers
  • Ability to interact with and assist a diverse number of customers due to being bilingual (Dari, Farsi, and English)
  • Working with a group of people to achieve a shared goal in an effective and respectful manner
  • Ability to manage multiple responsibilities at once
  • Resilient in dynamic spaces
  • Flexible schedule (full time)

availability

  • 9 - 5, 9 - 5, 9 - 5, 9 - 9, 9 - 9, 9 - 5, 9 - 5
  • Monday: 9 - 5
  • Tuesday: 9 - 5
  • Wednesday: 9 - 5
  • Thursday: 9 - 9
  • Friday: 9 - 9
  • Saturday: 9 - 5
  • Sunday: 9 - 5


References

References available upon request.

Timeline

Volunteer Receptionist

MYER

Hospitality

Macdonald

Hospitality

Boost juice

Retail

Taste design

Retail

DOTTI

Modeling

Modest wear brands

Bachelor of Health Sciences -

Victoria University

Year 12 Graduate

Fountain Gate Secondary Collage

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Hania Mohseni