Haniyeh Mohasseli
Perth,WA
Summary
Dynamic customer service professional with proven reliability and composure, honed at King of Persia. Expert in cash register operations and adept at resolving customer inquiries, ensuring satisfaction. Recognized for maintaining a welcoming environment and effectively managing high-pressure situations, contributing to a positive shopping experience.
Diligent Sales Assistant with background in customer service and cashiering. Proven ability to handle transactions accurately and efficiently while maintaining positive customer experience. Demonstrated excellent communication and problem-solving skills in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
King of Persia
01.2019 - 08.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Cashier
Fresh Market
01.2021 - 10.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Engineering
University of Western Australia
Perth, WA01-2030
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash register operation
- Product knowledge
- Customer inquiries
Certification
Certificate II Hospitality
Timeline
Cashier
Fresh Market
01.2021 - 10.2021
Customer Service Cashier
King of Persia
01.2019 - 08.2022
Bachelor of Science - Engineering
University of Western Australia
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