Hannah Aurisch

Aitkenvale,QLD

Summary

Proven achiever with experience at Woolworths Group, adept in POS systems and retail transactions. Excelled in enhancing customer loyalty through effective problem-solving and teamwork. Demonstrated dependability in high-pressure environments, significantly improving customer satisfaction.

Overview

years of professional experience

Work History

Retail Worker

Woolworths Group

Townsville, QLD

08.2024 - Current

Greeted customers, helped locate merchandise, and suggested suitable options.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Helped customers complete purchases, locate items, and join reward programs.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Used POS system to process sales, returns, online orders, and gift card activations.
Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
Answered questions about store policies and addressed customer concerns.
Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.

Delivery Driver

Stellar Operations

Bowen, QLD

03.2021 - 04.2023

Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Loaded truck and properly secured items to prevent damage for deliveries.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Education

Maitland Grossmann High School

East Maitland, NSW

12.2004

Skills

[Type] sales techniques

Retail transactions processing

POS systems

Microsoft applications proficiency

Cash register operation

Organization

Analytical and Critical Thinking

Dependable and Responsible

Teamwork and Collaboration

Timeline