Hannah Berman
SYDNEY,Australia
Summary
Motivated and community-focused individual with a strong commitment to public safety and service. I bring a high level of physical fitness, resilience, and the ability to remain calm and effective in high-pressure environments. Through my work and life experience, I have developed strong teamwork, communication, and problem-solving skills, along with a genuine desire to support and protect the community. I am highly disciplined, adaptable, and motivated to continually improve my skills in order to contribute positively to the team and the values of Fire and Rescue NSW.
Overview
9
9
years of professional experience
Work History
KFC Team Member
KFC Hurstville
Hurstville, Australia
05.2018 - 03.2020
- Managed high volume of daily demands and adapted to challenging schedule.
- Provided flexible working hours to accommodate operational fluctuations.
- Adhered to health and safety regulations to promote pleasant environment for customers and team members.
- Restocked work station supplies to ensure team members met customer demands.
Lifeguard Volunteer
North Cronulla Slsc
Cronulla, Australia
09.2017 - Current
- Trained in CPR and first aid, providing immediate assistance in case of accidents or medical emergencies.
- Provided first responder medical treatment at outdoor events, enhancing attendee safety.
- Coordinated planning and execution of public swimming lessons and water safety classes, promoting community awareness and skills.
- Achieved IRB driver and crew certificate, enabling competition for NSW and Australia in Surf life saving carnivals.
Cruise Turnaround Staff
Abercrombie & Kent
Sydney, Australia
08.2021 - Current
- Completed required paperwork within anticipated timeframes.
- Managed daily tasks and identified opportunities to exceed requirements, contributing to business targets.
- Achieved task completion without direct oversight to maintain workflow.
- Monitored processes and proposed improvements to enhance operational efficiency.
- Followed established guidelines and procedures for maximum regulatory compliance.
- Collaborated with diverse teams to effectively address challenges.
- Took on new responsibilities to support colleagues and improve efficiency.
- Led initiatives to ensure customer satisfaction and adherence to protocols.
- Traveled to New Zealand and Singapore to supervise cruise turnarounds and to train other employees.
Education
Certificate - Fitness
TAFE NSW
NSW08-2025
IFARES -
IFARES
Fire And Rescue NSW08-2025
High School Diploma -
Bethany College
Hurstville, NSW11-2021
Skills
- Operational Efficiency
- Team Management
- Customer Service
- Group instruction
- Coaching
- Interpersonal Communication
- Decision-Making
- Conflict Resolution
- Leadership
- Sound Judgment
- Organization
- Critical Thinking
- Data Analysis
- Active Listening
- Team collaboration
- Communication
Timeline
Cruise Turnaround Staff
Abercrombie & Kent
08.2021 - Current
KFC Team Member
KFC Hurstville
05.2018 - 03.2020
Lifeguard Volunteer
North Cronulla Slsc
09.2017 - Current
Certificate - Fitness
TAFE NSW
IFARES -
IFARES
High School Diploma -
Bethany College