Summary
Overview
Work History
Education
Skills
Timeline
Generic
HANNAH CARLOTTA MOCK

HANNAH CARLOTTA MOCK

Summary

Hey, my Name is Hannah and I am from Switzerland. I make my dream - of travelling around the world- come true with my working holiday visa. I love it so much, that's why I'm bringing every day such a very positive and attentive attitude to work, creating an unforgettable experience for the guests! "this could be the best thing they are doing in their holiday, in their year, in their entire life! And I have the chance to change it from "10 out of 10" to an "unforgettable"


Why I'm thinking I'm perfect for your business?
- I have a lot of experience, working with customers and working on a boat
- I'm bringing every day a lot of positive energy to work!
- I'm very passionate about the ocean, in general in what I'm doing!
- I‘m 100% reliable and courteous
- My group control is amazing!
- I'm caring a lot about the wellbeing of the guests and that they enjoy an incredible experience. I'm not just doing my tasks I have to, I prefer doing little things outside the box, they have an incredible impact that leads to their best experience!

During my Traineeship, I've gained a lot of knowledge about the Reef and Fish and Corals and am proud of myself to say, after over 100 Snorkel Safari's I was leading, that I'm really good in it! I love talking to my snorkelers, telling them in a funny and passionate way about the Reef and love it to create an exciting experience for them! The guests loved my Snorkel Safaris and my Teammates gave me very good feedback as well when they listened once to me. "oh, i had to laugh so much", "wow, I've learned a lot", "i love the way how you include them in your tour!"

Overview

3
3
years of professional experience

Work History

Divemaster Traineeship, Incl. Photography

Reefsafari
03.2025 - Current
  • Customer service and intercultural understanding
  • Public speaking and dive briefings
  • Working in teams
  • Understanding of and adherence to strict safety protocols
  • Coral reef ecosystems
  • Snorkel guide
  • Running a busy dive deck
  • Assisting with introductory dives
  • Leading certified dives
  • SSI Photography course, incl. certification

Housekeeping

Mojo Surfcamp
12.2024 - 02.2025
  • Cleaning and preparing the rooms for new guests
  • Cleaning and tidy up the camp area
  • Cleaning the toilets and showers

Housekeeping

La Couronne
09.2023 - 10.2024
  • Housekeeping in a 4-star Boutique Hotel
  • Cleaning the rooms
  • Welcoming presence for guests
  • Helping out in the 4-star restaurant, serving the guests

Bartender and Service

Solheure
04.2023 - 10.2024
  • Working behind the bar and creating my best drinks for the guests
  • Serving food and drinks during events
  • Cleaning dishes
  • Serving with 3 plates

Teamer

Dreamsea Surfcamp
08.2024 - 09.2024
  • Managing the 'tiki bar', cleaning the camp area, washing the dishes, housekeeping

Barista

Cafe Spettacolo
05.2022 - 06.2024
  • Brewing fresh coffee
  • Creating special moments with using latte art
  • Putting a smile on the guest's faces
  • Cleaning my workplace and the guest area
  • Selling the products with using the cash register

Education

SSI Underwater Photography -

Reefsafari
07-2025

SSI Divemaster -

Reefsafari
06-2025

Bartender -

EBS Bartender School
Barcelona
08-2024

High School Diploma -

KSSO
Switzerland
06-2024

Skills

  • Reliable
  • Motivated attitude
  • Speditive and hard working
  • Teamwork
  • Friendly
  • Organisation
  • Caring a lot about the well-beeing of the guests
  • Learning quickly

Timeline

Divemaster Traineeship, Incl. Photography

Reefsafari
03.2025 - Current

Housekeeping

Mojo Surfcamp
12.2024 - 02.2025

Teamer

Dreamsea Surfcamp
08.2024 - 09.2024

Housekeeping

La Couronne
09.2023 - 10.2024

Bartender and Service

Solheure
04.2023 - 10.2024

Barista

Cafe Spettacolo
05.2022 - 06.2024

SSI Underwater Photography -

Reefsafari

SSI Divemaster -

Reefsafari

Bartender -

EBS Bartender School

High School Diploma -

KSSO
HANNAH CARLOTTA MOCK