Hannah Doncon
Kenmore,QLD
Summary
Motivated Sales Assistant with a focus on enhancing customer satisfaction and training new staff. Committed to implementing effective merchandising strategies and achieving sales goals.
Overview
5
5
years of professional experience
Work History
Sales Assistant
Mathers Shoes
09.2021 - 05.2026
- Provided product knowledge and recommendations to enhance customer satisfaction.
- Processed sales transactions accurately using point-of-sale systems.
- Trained new staff on sales techniques and customer service best practices.
- Implemented visual merchandising strategies to enhance store presentation and appeal.
- Monitored sales trends, providing feedback to management for strategic planning.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Boosted store revenue through upselling and cross-selling techniques.
- Maintained a clean, organized, and visually appealing retail environment according to brand standards.
Pamphlet Distributor
IVE Distributions
01.2021 - 08.2021
- Distributed promotional materials to target locations, enhancing brand visibility and awareness.
- Managed inventory of pamphlets in an organised manner.
- Ensured distribution of pamphlets were within designated time.
Education
High School Diploma -
Hubbards School
Milton, QLD11-2024
Bachelor of Creative Industries - Acting
University of Canberra
Canberra, ACT11-2027
Skills
- Cash handling
- Stock management
- Point of sale operation
- Opening and closing procedures
- Visual merchandising
- Loyalty program promotion
- Returns and exchanges
- Customer service
- Creative thinking
- Meeting sales goals
Timeline
Sales Assistant
Mathers Shoes
09.2021 - 05.2026
Pamphlet Distributor
IVE Distributions
01.2021 - 08.2021
Bachelor of Creative Industries - Acting
University of Canberra
High School Diploma -
Hubbards School