Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Dowsey

Mackay

Summary

Compassionate and motivated person with a strong desire to support others in living independently and with dignity. Brings excellent communication, patience, and a caring nature to every interaction. I’m Eager to learn and grow in a support worker role, with a commitment to providing respectful, person-centred care.

After taking some time to build my own little family, I am now ready to get back into the workforce.

Overview

9
9
years of professional experience

Work History

Home Duties

Home Duties
01.2020 - Current

After taking time to raise my two little ones I am now ready to re-enter the workforce.

Hospitality Worker

Grazing Goat Cafe
01.2017 - 07.2019
  • Provided high-quality customer service in a fast-paced environment
  • Took customer orders, processed payments, and handled POS systems
  • Maintained cleanliness and hygiene standards in dining and food prep areas
  • Greeted and seated customers, took orders, and delivered meals promptly
  • Explained menu items and made recommendations to guests
  • Ensured tables were clean and reset for new customers quickly

Hospitality Worker

24/7 Cafe
01.2017 - 07.2019
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Reduced risks by maintaining clean and organised work environment.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Communicated with customers to promptly resolve complaints and address inquiries.
  • Delivered excellent customer service to support company reputation and patron satisfaction.
  • Greeted guests with friendly and professional acknowledgment to build rapport.

Education

Certificate III in Individual Support - Aged Care And Disability

Axiom
Mackay, QLD

High School Diploma - Business

Pioneer State High School
Mackay, QLD
11.2016

Skills

  • Strong work ethic Very reliable and willing to learn
  • Team player

Timeline

Home Duties

Home Duties
01.2020 - Current

Hospitality Worker

Grazing Goat Cafe
01.2017 - 07.2019

Hospitality Worker

24/7 Cafe
01.2017 - 07.2019

Certificate III in Individual Support - Aged Care And Disability

Axiom

High School Diploma - Business

Pioneer State High School
Hannah Dowsey