Summary
Overview
Work History
Education
Skills
Availability
References
Timeline
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HANNAH FACUN

Chermside West,QLD

Summary

A reliable professional with 3 years of experience excelling in customer service, cash management, KPI achievement, and food preparation. Committed to fostering positive customer experiences and ensuring satisfaction. I am enthusiastic about contributing my skills to your team in a customer service role.

Overview

2
2
years of professional experience

Work History

Team Member

Cotton On Group
Brisbane, QLD
07.2023 - Current
  • Improved customer experience by providing exceptional service and courteously addressing issues with professionalism
  • Demonstrated success in managing Key Performance Indicators (KPIs), consistently meeting and exceeding targets through strategic planning and execution
  • Managed cash transactions and processed payments, including handling customer returns for smooth refunds and exchanges in accordance with store protocols
  • Collaborated with team members to execute store promotions and sales events, driving revenue growth.

Team Member

Daiso Industries Co
Chermside, QLD
06.2023 - Current
  • Effectively handled multiple tasks and adjusted workload as needed to meet deadlines
  • Completed opening and closing procedures, following cleaning checklists.

All Rounder Worker

Lemak
Chermside, QLD
05.2022 - 07.2023
  • Greeted and aided customers by addressing inquiries and fulfilling requests regarding menu items and preparation techniques
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas
  • Managed food handling procedures to ensure safety and quality standards were consistently met, adhering to health regulations and protocols
  • Conducted cash drawer counts at the start of each shift to ensure accurate amounts of change and cash, and completed end-of-day sales reconciliation.

Education

High School Diploma (Year 12) in Science, Engineering, Math, Technology (STEM) -

College of the Holy Spirit of Tarlac
03.2020

Skills

  • Customer Service
  • Good Communication Skills
  • Flexible
  • Adaptable
  • Resilient
  • Strong Team Player
  • Suggestive Selling / KPI
  • Attention to Detail
  • Cash Handling
  • Food Preparation
  • Safe Food Handling

Availability

Available anytime, every Monday, Friday, Saturday and Sunday. 

References

References available upon request.

Timeline

Team Member

Cotton On Group
07.2023 - Current

Team Member

Daiso Industries Co
06.2023 - Current

All Rounder Worker

Lemak
05.2022 - 07.2023

High School Diploma (Year 12) in Science, Engineering, Math, Technology (STEM) -

College of the Holy Spirit of Tarlac

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HANNAH FACUN