Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hannah Gatluak

Cranbourne,VIC

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

Housekeeping Supervisor

Crown Metropol Melbourne
02.2023 - Current
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.

Housekeeping Attendant

Crown Metropol Melbourne
11.2021 - 02.2023
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

Crew Team Member

Burguer
11.2021 - 01.2022
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Collaborated with team members to complete orders.
  • Became familiar with products to answer questions and make suggestions.
  • Operated register to process payments and collect cash payment for order totals.

Education

St. Peter's College
Cranbourne, VIC
2021

Skills

  • Physics Demonstrations
  • Supply Inventory Management
  • Team Contribution
  • Teamwork and Collaboration
  • Guest Satisfaction
  • Speaking
  • Prioritization

Languages

Arabic
Elementary
English
Native or Bilingual

Timeline

Housekeeping Supervisor

Crown Metropol Melbourne
02.2023 - Current

Housekeeping Attendant

Crown Metropol Melbourne
11.2021 - 02.2023

Crew Team Member

Burguer
11.2021 - 01.2022

St. Peter's College
Hannah Gatluak