SAJIN PUN
Cleveland,QLD
Summary
Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures, and health and safety regulations. Highly-qualified Housekeeping Supervisor offering 10 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Housekeeping Supervisor
Resort World Genting
04.2022 - 03.2023
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Communicated repair needs to maintenance staff.
- Managed laundry sorting, washing, drying, and ironing.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
- Giving Chemical Knowledge, managing roosters and training staffs.
- Making daily reports ,issue tracks and cleaning projects.
Housekeeping Room Attendant
Dream Cruises
02.2018 - 01.2022
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Operated wet vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Reporting of technical or broken items and retrieving guest lost and found items .
Housekeeping Attendant
Star Cruises
01.2013 - 11.2017
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
Education
BBA - Hospitality Administration And Management
Prime International College
Kathmandu,Nepal06.2012
High School Diploma -
Milan Vidya Mandir
Kathmandu,Nepal05.2009
Skills
- Physics Demonstrations
- Customer Service
- Administrative Oversight
- Spreadsheet Tracking
- Resolve Complaints
- Punctual
- Flexibility
- Excellent Communications
Certification
- Certificate of Commendation for service excellence.
- Certificate of recognition for commitment and dedication
- Certificate of Commendation as Hotel Grooming Ambassador
- Certificate of Attendance in Hotel operations
Languages
English
Full Professional
Hindi
Full Professional
Chinese (Mandarin)
Elementary
Nepali
Native or Bilingual
Timeline
Housekeeping Supervisor
Resort World Genting
04.2022 - 03.2023
Housekeeping Room Attendant
Dream Cruises
02.2018 - 01.2022
Housekeeping Attendant
Star Cruises
01.2013 - 11.2017
BBA - Hospitality Administration And Management
Prime International College
High School Diploma -
Milan Vidya Mandir
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