HANNAH GIBSON
Port Douglas,QLD
Summary
I am a hardworking, reliable and motivated individual with experience in hospitality and customer service. I have strong communication and teamwork skills, a positive attitude, and the ability to work well in fast-paced environments. I am organized, adaptable and eager to learn new skills, always aiming to provide excellent service and contribute positively to the team. I take pride in my work, have a strong work ethic and am committed to delivering the best results in any role.
Overview
6
6
years of professional experience
Work History
Bartender
Chillys Pizzeria
Port Douglas, QLD
02.2021 - Current
- Served cocktails, beer, and wine to enhance guest experience at Chillys Pizzeria.
- Welcomed customers and delivered strong service.
- Resolved customer complaints professionally, contributing to customer satisfaction and retention.
- Verified customer age by checking identification cards before serving alcohol. for proof of age prior to serving alcohol beverages.
- Replenished liquor, mixers, garnishes, and glassware behind bar.
- Completed opening and closing tasks, including supply restocking.
- Managed cash drawer at end of each shift, ensuring accurate funds and accountability.
- Balanced daily registers and generated sales reports for management.
Barista
Perisher Resort, NSW, Australia
06.2026 - 09.2026
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Followed food safety and hygiene standards during beverage preparation.
- Maintained calm demeanor during high-volume periods and special events.
- Restocked milk, beans, cups, and café supplies for daily trade.
- Maintained clean coffee station, benches, and guest seating in Perisher winter conditions.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Placed orders with suppliers for delivery of products required for daily operations.
Education
High School Diploma -
Mossman High School
Mossman, QLD11-2023
Skills
Food safety and hygiene compliance
- Managing rush periods
- Working smoothly with both front-of-house and kitchen or back-of-house staff
- Working well across teams and supporting team goals
- Speaking clearly and listening closely to understand what guests or teammates truly need
- Fast learner, adaptable, and versatile
- Adapting to changes
References
Robyn Bruening- Owner of Chillys Pizzeria
robynbruening1@gmail.com.au/
0416652689
Anthony Stevenson- Perisher Food and Beverage Manager
Anthony.stevenson@vailresorts.com.au/
0447722156
Timeline
Barista
Perisher Resort, NSW, Australia
06.2026 - 09.2026
Bartender
Chillys Pizzeria
02.2021 - Current
High School Diploma -
Mossman High School