Hannah Gordon
Bendigo,VIC
Summary
Supermarket Manager with proven success at Woolworths, enhancing customer satisfaction through effective merchandising strategies and team collaboration. Skilled in budget planning and stock control, I drove sales growth while ensuring compliance with health and safety regulations. Recognized for leadership in training and developing staff to achieve operational excellence.
I am hoping to re enter the workforce and achieve a better work life balance after having my 3rd child in 2023.
Overview
20
20
years of professional experience
Work History
Supermarket Employee
Woolworths Supermarket
03.2023 - Current
- Coordinated merchandising efforts to enhance product visibility and drive sales.
- Implemented inventory control measures, minimizing stock discrepancies and losses.
- Enhanced customer experience by resolving issues promptly and effectively.
- Ensured timely rotation of perishable items to reduce waste and maintain freshness.
Supermarket Manager
Woolworths Supermarket
03.2005 - 03.2023
- Assisted in managing inventory levels to optimize stock availability and reduce waste.
- Supported customer service initiatives to enhance shopping experience and improve satisfaction.
- Learned daily operations including cash handling, merchandising, and store layout management.
- Collaborated with team members to maintain cleanliness and organization of sales floor.
- Monitored product displays for compliance with company standards and promotional strategies.
- Ensured compliance with all health, safety, and legal regulations to maintain a safe shopping experience for customers.
- Managed financial aspects of supermarket operations, including budgeting, revenue tracking, and expense control.
- Improved overall sales growth through effective merchandising strategies and targeted promotions.
- Coordinated seasonal displays for visual appeal, driving customer interest in special promotions or events.
Education
Business Management
Bendigo Regional Institute of TAFE
Bendigo-Echuca, VICSkills
- Health and safety
- Employee training
- Recruitment and hiring
- Merchandising strategies
- Budget planning
- Promotion planning
- Stock control
- Stock rotation
- Product merchandising
- Reliability
Timeline
Supermarket Employee
Woolworths Supermarket
03.2023 - Current
Supermarket Manager
Woolworths Supermarket
03.2005 - 03.2023
Business Management
Bendigo Regional Institute of TAFE
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