Hannah Labrum
Bundaberg,QLD
Summary
A dependable, passionate and empathetic psychology graduate with 10+ years experience working with individuals across varying demographics. Interested in social justice, developmental psychology and the inclusion, support and success of the many sub-groups within Australian culture. Utilising strong organisational skills, with the ability to multitask and adapt to diverse situations. Currently working in a rewarding role within Child Safety while continuing my education in Psychology.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Child Safety Officer
Department Of Child Safety
02.2023 - Current
- Working with children and young people under child protection orders and undertake the roles of an authorised officer under the Child Protection Act 1999.
- Deliver services in accordance with legislation, policy and practice guidelines within a strength-based, safety-oriented framework.
- Utilize clear communication and interpersonal skills to build relationships with carers, the community, government and non-government service providers to meet the needs of young people and families.
- Work with young people and families who have complex trauma backgrounds, mental health conditions, and challenging behaviours in order to best support their needs.
- Build rapport and positive working relationships with young people to ensure their safety and wellbeing.
- Respond to urgent matters regarding our young people and families to ensure their safety and wellbeing.
Therapeutic Youth Worker
Lifestyle Solutions
03.2022 - 02.2023
- Provided reliable, responsive and flexible services to young people within residential home services in a caring and empathetic way.
- Actively support young people and their families to help positively impact their lives.
- Ensuring the safety and wellbeing of young people in the residential homes. Adhering to policies, procedures and code of conduct set out by Lifestyle solutions.
- Positive behaviour support, safeguarding, health support, and administrative duties
Young Parent Program Volunteer
The Salvation Army - Oasis
06.2021 - 03.2022
- Helped develop activities for young mothers and their children, ranging from cooking classes, sewing classes and craft projects.
- Provide support for young mothers, helping them to feel confident in their abilities and openly discuss potential challenges.
Accounts Payable Assistant
City Projects NSW Pty Ltd
03.2020 - 03.2022
- Apply proper codes to invoices, files and receipts to keep records organised and easily searchable.
- Generate accounts payable reports for management review to aid in financial and business decision making over all three divisions of the business.
- Verify over 40 supplier accounts by reconciling monthly statements and related transactions.
- Keep supplier files accurate and up-to-date over accounting programs
Nannying and Babysitting
Local Families
01.2010 - 02.2022
- Organised extracurricular schedules for sports and classes and provided safe transportation to different events.
- Established lasting, professional connections with families and children by encouraging open communication and a safe environment.
- Identified and addressed signs of emotional and developmental problems in children.
- Taught children everyday skills and language.
- Built positive and nurturing environments to support children's social and emotional growth.
Administration/Office Manager
Magellan Company Pty Ltd
02.2019 - 03.2020
- Coordinated projects and managed schedules for over ten onsite workers.
- Issued compliance documents to clients and organised relevant work permits in conjunction with work schedule.
- Manage online job system, creating jobs and quotes with correct work information and pricing.
Project Coordinator (Contract)
Integrated Technology Services (ITS)
02.2018 - 12.2018
- Presented regular updates on project status to customer, including daily email reports.
- Reported regularly to managers on project progress according to pre-planned schedule and advised of technical problems in delivery of project.
- Maintained energy and enthusiasm in fast-paced environment.
- Communicated daily with regional felid managers and technicians regarding inventory levels and project schedule.
- Rescheduling technicians and site visits in conjunction with customer expectations.
Visual Merchandiser and Fitting Specialist
Triumph International (Australia) Pty Ltd
05.2011 - 01.2018
- Educated staff about coordinating clothing racks and related displays to boost effectiveness of promotions.
- Circulated sales floor and approached browsing customers to initiate conversations to determine buying preferences and coordinate display maintenance.
- Assisted customers with prompt and polite support in- person, via telephone and via email.
- Worked closely with area managers to solve problems, manage stock and handle customer concerns.
Education
Graduate Diploma of Psychology Advanced -
Monash University
07.2024
Graduate Diploma of Psychological Science -
Australian College of Applied Psychology
12.2021
Graduate Certificate of Psychological Science -
Australian College of Applied Psychology
12.2020
Bachelor of Design (Fashion) -
Whitehouse Institute of Design
01.2015
Skills
- Detailed Records and Reporting
- Case Planning and Management
- Critical Thinking
- Organization and Time Management
- Collaborating in multidisciplinary teams
Certification
- HLTAID009 Provide cardiopulmonary resuscitation.
- HLTAID010 Provide Basic emergency life support.
- HLTAID011 Provide First Aid.
- Therapeutic Crisis Intervention Training.
- Cerebral Palsy Alliance- Assist Clients with Medications.
- Cerebral Palsy Alliance- Infection, Prevention & Control.
- Hope and Healing Training.
- NDIS ‘Quality, Safety and You’ Worker Orientation Module.
- Australian Childhood Foundation - Safeguarding Children.
Timeline
Child Safety Officer
Department Of Child Safety
02.2023 - Current
Therapeutic Youth Worker
Lifestyle Solutions
03.2022 - 02.2023
Young Parent Program Volunteer
The Salvation Army - Oasis
06.2021 - 03.2022
Accounts Payable Assistant
City Projects NSW Pty Ltd
03.2020 - 03.2022
Administration/Office Manager
Magellan Company Pty Ltd
02.2019 - 03.2020
Project Coordinator (Contract)
Integrated Technology Services (ITS)
02.2018 - 12.2018
Visual Merchandiser and Fitting Specialist
Triumph International (Australia) Pty Ltd
05.2011 - 01.2018
Nannying and Babysitting
Local Families
01.2010 - 02.2022
Graduate Diploma of Psychology Advanced -
Monash University
Graduate Diploma of Psychological Science -
Australian College of Applied Psychology
Graduate Certificate of Psychological Science -
Australian College of Applied Psychology
Bachelor of Design (Fashion) -
Whitehouse Institute of Design
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