Hannah Larsson

Brendale ,QLD

Summary

Accomplished Dental Assistant/Receptionist with a proven track record at Clearly Dental, enhancing patient retention through exceptional patient relations and first aid proficiency. Excelled in cross-training and infection control, demonstrating professionalism and team collaboration. Achieved significant improvements in health and safety practices.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

years of professional experience

Work History

Dental Assistant/Receptionist Administrator

Clearly Dental

08.2021 - Current

Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Maintained a clean and sterile work environment to prevent cross-contamination and infection.
Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.

Pharmacy Receptionist

Wholelife Pharmacy

05.2021 - 08.2021

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.

Education

High School Diploma -

Ferny Grove State High School

Ferny Grove, QLD

11.2020

Skills

Professionalism and Etiquette
Team Collaboration
Cross-Training Capabilities

Infection control proficiency
Patient Relations
First Aid Training

EXPERIENCE

SUPPORT WORK ASSISTING

Completed 35hrs of supervised support work for work experience purposes
Experience providing individualised care to various clientele within the disability/neurological field
Tailoring support work to individual goals and needs
Experience with supporting any sensory needs and facilitating a welcoming and inclusive environment for all individuals
Initiative and creativity in planning clients daily activities tailored to their goals to achieve a desired outcome
Efficient note taking/documentation of activities undertaken each day
Eager and open-minded to learning new skills within the field
Experience with various communication challenges that clients may face

References

Kirralee Leishman

0418197355 Kirralee.clearlydental.com.au

Jade Larsson

0432866629 jadelarsson2@gmail.com

Timeline