Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Lubang

Canberra,ACT

Summary

With experience in fast-paced environments at Hungry Jacks and Domino's, I've developed strong customer service skills, including understanding customer needs, providing product recommendations, and ensuring satisfaction. I'm a team player who collaborates effectively with colleagues, prioritizes active listening, and adapts quickly to changes. I'm a problem solver who proactively finds solutions to customer complaints, inventory discrepancies, and operational issues. As a retail worker, I'm confident in my ability to contribute positively to the success of the team and provide exceptional service to customers.

Overview

3
3
years of professional experience

Work History

Casual Retail Assistant

Cotton On
Canberra , ACT
11.2023 - Current
  • Financial transactions, sales, and promotions; customer service; maintaining workplace health and safety; maintaining hygiene standards.

Cashier

Hungry Jacks
Canberra, ACT
09.2022 - 08.2023
  • Food preparation, customer service, financial transaction, drive-thru staff, maintaining workplace health and safety, maintaining hygiene standards, rubbish removal.

Cashier

Dominos
Canberra, ACT
04.2021 - 05.2022
  • food preparation, customer service, maintaining hygiene standards, maintaining workplace health and safety, and financial transactions.

Education

High School Diploma -

GUNGAHLIN COLLEGE
Canberra, ACT
08.2024

High School Diploma -

Amaroo School
Canberra, ACT
11-2023

Skills

  • Complaint Handling
  • POS Systems
  • Cash Handling Accuracy
  • Payment Processing
  • Effective communication abilities
  • Complex Problem-Solving
  • Customer Assistance
  • Store Organization
  • Upselling strategies
  • Retail Merchandising
  • Cash Handling
  • Staff Support
  • Problem-solving abilities
  • Teamwork and Collaboration
  • Relationship Building
  • Creative Thinking
  • Team Leadership

Timeline

Casual Retail Assistant

Cotton On
11.2023 - Current

Cashier

Hungry Jacks
09.2022 - 08.2023

Cashier

Dominos
04.2021 - 05.2022

High School Diploma -

GUNGAHLIN COLLEGE

High School Diploma -

Amaroo School
Hannah Lubang