Rominy Mercer
Inglewood
Summary
As a current nursing student, I am eager to transition from my role in retail to a more fulfilling career in healthcare and social services. With a passion for improving patient outcomes, I am looking to expand my expertise in areas related to my nursing degree. I am particularly interested in transitioning into social work, where I can apply my empathetic communication skills, knowledge of healthcare systems, and commitment to making a positive impact on people's lives. I seek opportunities where I can support vulnerable populations, advocate for their needs, and contribute to holistic care across diverse settings.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Casual Retail Assistant
Cotton On Mega Store
07.2023 - Current
- Working as a Senior Casual
- Successfully managing a large team while managers are not in store.
- Money handling and banking done efficiently and correctly
- Giving feedback to fellow casual team members
- Following Visual Merchandising documents correctly and efficiently
- Using POS system to process sales, returns, online orders, and gift card activations.
- Tracking and improving store KPI's and motivating others to do so
- Greeting customers, helping locate merchandise and suggesting suitable options.
- Stocking merchandise, clearly labelled items and arranged according to size or colour.
- Replenishing sales floor merchandise and organising shelves, racks, and bins for optimal appearance.
- Maintaining a tidy and organised store environment to comply with cleanliness standards.
- Collaborating with team members to accomplish sales goals and improve overall store performance.
- Interacting with customers proactively, identifying needs and offering suitable product recommendations.
- Handling returns and exchanges professionally, adhering to company policies while prioritising customer satisfaction.
Casual Retail Assistant
Strandbags
02.2023 - 07.2023
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labelled items, and arranged according to size or colour.
- Successfully followed Visual Merchandising documents, refreshing the store to the desired standard
- Replenished sales floor merchandise and organised shelves for optimal appearance.
- Successfully managed full-day shifts
- Completed start of the day and end-of-day banking
- Money handling, completing bank visits for change and direct deposits
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
Education
Bachelor of Science - Nursing
Curtin University
Bentley01-2029
High School Diploma -
Mount Lawley Senior High School
Mount Lawley, Perth, WA01-2021
Skills
- Customer assistance
- POS system operation
- Flexible schedule availability
- Complex Problem-solving
- Cash handling accuracy
- Complaint handling
- Team collaboration aptitude
- Loss prevention awareness
- Product knowledge expertise
- Multitasking
- Customer engagement
- Team cooperation
- Patience and empathy
- Time management capabilities
- Honest and dependable
- Reliable and responsible
Certification
Manual Handling Certificate (2025)
Cardio-Pulmonary Resuscitation Certificate (2025)
Department of Health Nationally Coordinated Criminal History Check (2025)
National Police Certificate (2025)
Covid19 Vaccinations
*Can provide evidence of documents
Timeline
Casual Retail Assistant
Cotton On Mega Store
07.2023 - Current
Casual Retail Assistant
Strandbags
02.2023 - 07.2023
Bachelor of Science - Nursing
Curtin University
High School Diploma -
Mount Lawley Senior High School
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