Hannah Nail
St. Catharines,Ontario
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
5
5
years of professional experience
Work History
Bartender
The Olde Angel Inn
06.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Au Pair
Au Pair World
01.2024 - 05.2024
- Transported children safely to school, activities and appointments on time.
- Maintained open communication with parents regarding their children's progress, needs, and any concerns that arose during the au pair placement period.
- Promoted healthy eating habits by preparing nutritious meals and snacks for the children.
- Taught children to organize toys, wash hands, and share by leading by example.
Entrepreneur
Vivies Vintage
09.2022 - 12.2023
- Built strong brand recognition and customer loyalty by delivering high-quality products and services consistently over time.
- Efficiently set up and tore down well displayed inventory during market season
- Handled shipping and transactions on all orders
- Created well branded marketing strategies to engage in a wider cliental.
- Ran management of social media platforms and ads
- Handled customer service with the best of my ability to ensure the most satisfactory from past and potential buyers.
Bartender
The Pillar And Post
07.2019 - 11.2021
- Answered detailed questions about menu items, contents and preparation methods to help guests make informed decisions.
- Protected guests by following proper food handling procedures.
- Verified accuracy and quality of orders before delivery.
- Offered knowledgeable suggestions about foods and related wine pairings to guests with discerning tastes.
- Increased sales significantly by upselling higher-end products to customers.
Education
High School Diploma -
Denis Morris
St. Catharines06.2018
Skills
- Service-oriented mindset
- Liquor, beer, and wine knowledge
- Highly reliable
- Engaging personality
- Drink Preparation Techniques
- Sales expertise
- Clear and effective communication
- Hospitality service expertise
Timeline
Au Pair
Au Pair World
01.2024 - 05.2024
Entrepreneur
Vivies Vintage
09.2022 - 12.2023
Bartender
The Olde Angel Inn
06.2021 - Current
Bartender
The Pillar And Post
07.2019 - 11.2021
High School Diploma -
Denis Morris
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