Summary
Overview
Work History
Education
Skills
Qualifications
References
Timeline
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Hannah Newton

Melbourne,Australia

Summary

I am a hardworking, passionate, and open-minded employee, wanting to continue work in the hospitality industry as I have had passion for it and love how every day is different. I am a second year university student at Southern Cross University, studying a Bachelor of Business in Hotel Management at The Hotel School Melbourne/Southern Cross University. I am wanting to expand my knowledge and experience in the Hotel Industry, and my goals are to become a manager or leader to teach my skills to others.

Overview

4
4
years of professional experience

Work History

Team Member

RACV Cape Schanck Resort
07.2023 - Current
  • Company Overview: RACV Cape Schanck Resort is a destination resort and golf course on the Mornington Peninsula
  • Website: https://www.racv.com.au/travel-experiences/resorts/cape-schanck.html
  • My roles include table service in the fine dining restaurant Samphire, facilitating the breakfast buffet, and operating room service
  • I enjoy working in the Conference and Events area which includes setting up events, from the layout of the tables to the placement of the glasses and cutlery, to serving food and drink to guests
  • RACV Cape Schanck Resort is a destination resort and golf course on the Mornington Peninsula
  • Website: https://www.racv.com.au/travel-experiences/resorts/cape-schanck.html

Team Member

Stringers Sorrento
12.2022 - 03.2023
  • Company Overview: Stringers consists of 3 sections, Restaurant, Bar, and Providore
  • The provider is a takeaway section and small Italian style grocery store
  • Website: http://stringerssorrento.com.au/
  • I worked at Stringers in Sorrento over the busy summer period
  • The role would consist of being behind the counter, serving customers salads, sandwiches, and taking coffee orders
  • I was responsible for closing which required me to restock fridges, store leftover food and ensure the space was spotless ready for the next day
  • On other days I would be in the table service restaurant, and separately would run the Gelato Store
  • I have gained a variety of skills working here that I can use for a lifetime
  • Stringers consists of 3 sections, Restaurant, Bar, and Providore
  • The provider is a takeaway section and small Italian style grocery store
  • Website: http://stringerssorrento.com.au/

Team Member

Taco Bell
02.2022 - 12.2022
  • I worked at Taco Bell in Hawthorn, learning new skills, making orders, and serving customers

Food and Beverage Attendant

Delaware North
01.2022 - 09.2022
  • Company Overview: Delaware North provides stadium catering to venues all over the world
  • Website: https://www.delawarenorth.com/
  • I worked with Delaware North at a range of events at Melbourne’s major sporting stadiums
  • This has regular sporting events at the Melbourne Cricket Ground and Marvel Stadium (primarily Australian Football), as well as the Australian Open Tennis Tournament at Rod Laver Arena
  • Delaware North provides stadium catering to venues all over the world
  • Website: https://www.delawarenorth.com/

Front Of House

Collective Espresso
04.2021 - 01.2022
  • Company Overview: Collective Espresso Cafe in Camberwell
  • I served tables, took and processed orders, and opened and closed, which included putting out/away all the tables, and mopping and sweeping the floor at the end of the day
  • I was also responsible for maintenance of COVID safety protocols
  • Collective Espresso Cafe in Camberwell

Education

Bachelor of Business in Hotel Management -

The Hotel School
01.2026

Year 12 VCE -

Camberwell High School
Canterbury, VIC
10.2022

Skills

  • Multi Tasking
  • Work a POS/automated till machine
  • Three plate carry
  • Resolving tough situations with customers
  • Upselling
  • Efficient time management
  • Strong ability to prioritize tasks
  • Committed to the workplace
  • Good attention to detail
  • Cash handling
  • Microsoft suite
  • Good under pressure
  • Organization
  • Manage tough situations with customers
  • Cleaning up after myself
  • Operate a system
  • Work well with co-workers

Qualifications

RSA (Responsible Service of Alcohol) (2023)

Barista Course at RGIT Melbourne (2020)

References

Available upon request

Timeline

Team Member

RACV Cape Schanck Resort
07.2023 - Current

Team Member

Stringers Sorrento
12.2022 - 03.2023

Team Member

Taco Bell
02.2022 - 12.2022

Food and Beverage Attendant

Delaware North
01.2022 - 09.2022

Front Of House

Collective Espresso
04.2021 - 01.2022

Year 12 VCE -

Camberwell High School

Bachelor of Business in Hotel Management -

The Hotel School
Hannah Newton