HANNAH NGUYEN
Melbourne,Australia
Summary
Friendly, adaptable retail professional with exceptional interpersonal skills and a quick learning curve able to pick up new systems, products and store routines with ease. Three years' experience across bakery, restaurants and beauty retail in Australia and Vietnam, gaining hands-on skills in communication, multitasking and problem-solving. Ready to bring this adaptability and customer first attitude to a fast-paced, customer-focused retail role.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Front of House Staff
A Beo Restaurant
Melbourne, VIC
11.2025 - 05.2026
- Greeted and seated customers during busy shifts, handling up to 30 covers per service
- Took food and beverage orders and communicated with kitchen staff to keep service running smoothly
- Responded to customer enquiries and helped resolve issues during busy periods
- Worked alongside the team during opening and closing duties, especially during peak hours
All Rounder
Bonbons Bakery
Melbourne, VIC
11.2024 - 10.2025
- Prepared and served orders during peak periods, often 70+ per day, in a fast-paced bakery
- Operated the POS system and handled cash and card payments accurately
- Restocked ingredients and supplies during busy periods to help keep operations running
- Helped maintain cleanliness and food safety standards throughout shifts
Sales Assistant
Hasaki Sai Gon
Ho Chi Minh City, Vietnam
02.2023 - 10.2024
- Advised customers, often 20+ a day, on skincare and beauty products based on their needs
- Processed sales, returns and exchanges using POS systems
- Kept product displays clean and organised to support daily sales
- Provided friendly, professional service in line with brand standards
Education
Bachelor of Commerce -
Deakin University
Melbourne, VIC01-2027
Skills
- Customer service & guest interaction
- POS operation & cash handling
- Retail sales assistance
- Stock replenishment & display maintenance
- Teamwork in fast-paced environments
- Multitasking & communication skills
- Bilingual: English & Vietnamese
- Greeting guests
- Cleanliness
- Memory retention
- Store maintenance
- Customer support
LANGUAGES
Vietnamese (Native)
English (Conversational)
AVAILABILITY
- Flexible availability across weekdays, evenings, weekends and public holidays.
- Right to Work
Timeline
Front of House Staff
A Beo Restaurant
11.2025 - 05.2026
All Rounder
Bonbons Bakery
11.2024 - 10.2025
Sales Assistant
Hasaki Sai Gon
02.2023 - 10.2024
Bachelor of Commerce -
Deakin University