Hannah Pearse
Hawthorne
Summary
Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
The Butcher Shoppe
04.2021 - 02.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
- Handled cash transactions accurately, ensuring proper handling of currency and credit card payments at the point of sale.
- Collaborated with team members in achieving storewide goals, fostering a positive work environment centered on teamwork and mutual success.
Education
High School Diploma -
Lourdes Hill College
Hawthorne, QLD11-2024
Skills
- Customer service
- Problem-solving and decision making
- Teamwork and collaboration
- Reliability and punctuality
- Time and task management
- Fast learner
- Positive attitude
- Attention to detail
Timeline
Retail Sales Associate
The Butcher Shoppe
04.2021 - 02.2024
High School Diploma -
Lourdes Hill College
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