Summary
Overview
Work History
Education
Skills
Accomplishments
Skills - Other Relevant Skills
References
Timeline
Generic

HANNAH PURDY

Bibra Lake,WA

Summary

I am a dedicated and conscientious individual with a strong work ethic. I am a fun, bubbly and outgoing person who has a passion for providing great customer service and making people feel heard. I enjoy working as part of a team but can be a great independent worker when the role requires it. When I put my mind to a task, I will always give it 100% and strive to achieve the required outcome.

Overview

6
6
years of professional experience

Work History

Sales Assistant

Cotton On
Perth , WA
07.2022 - 01.2023
  • Stocked shelves with merchandise according to company standards.
  • Assisted customers with finding the right product for their needs.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.

Medical Receptionist

Melville Osteopathy
Perth , WA
06.2023 - 10.2023
  • Scheduled patient appointments, verifying the accuracy of appointment times with providers.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Processed referrals for specialist care when requested by physicians or patients.
  • Entered insurance, demographics and health history into the patient database.
  • Delivered high-quality administrative and customer service to sustain patient and workflows.
  • Have experience with DVAs, CDMs, Medicare and private health insurance

Dance Teacher/Assistant

The Dance Collective
Perth, WA
01.2018 - Current
  • Choreographed solo, duo and group performances for contemporary dances
  • Helped struggling members with techniques and choreography
  • Worked with children from ages 3-12
  • Learned new choreography and staging quickly in order to coach team on routines
  • Provided constructive criticism to assist team with improving performance
  • Kept team properly spaced and positioned during numbers
  • (Covid19 adherence)
  • Performed in multiple routines for Thrive 2020 production and many other live performances productions by attending daily rehearsals to perfect execution of dance movements.

Adventure World

Adventure World
08.2021
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Served customers and followed outlined steps of service
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
  • Maintained energy and enthusiasm in fast-paced environment
  • Identified issues, analysed information, and provided solutions to problems
  • Demonstrated respect, friendliness, and willingness to help wherever needed
  • Carried out day-day-day duties accurately and efficiently.

Education

Corpus Christi College
11.2023

Certificate III in Business And Communication -

IVET
Perth, WA
10-2023

Skills

  • Effective communication
  • Safety understanding
  • Spacing awareness
  • Leadership experience
  • Rehearsal organization
  • Stage Performance
  • Convincing attitude
  • Friendly attitude
  • Reliable Person
  • Time efficient

Accomplishments

  • Dance captain for the past 3 years
  • Awarded best business and enterprise year 9 student for 2020 (Iona Presentation College)
  • State winner for Opti-minds competition represented Iona Presentation college (as a part of a team)
  • 2019 recipient of the Edward Award for ceramic artwork exhibited at the Attadale art museum.

Skills - Other Relevant Skills

  • Effective communication
  • Safety understanding
  • Spacing awareness
  • Leadership experience
  • Rehearsal organization
  • Stage Performance
  • Relationships and rapport
  • Convincing attitude
  • Friendly attitude
  • Reliable Person
  • Time efficient
  • Experience in face to face selling of products and goods
  • Excellent Verbal Communication
  • Customer Service
  • Engaging with Diverse Customers
  • De-escalation Techniques
  • Creative Problem Solving
  • Strong Communication and Interpersonal Skills
  • Operations and procedural knowledge
  • Helpdesk operations

References

References available upon request.

Timeline

Medical Receptionist

Melville Osteopathy
06.2023 - 10.2023

Sales Assistant

Cotton On
07.2022 - 01.2023

Adventure World

Adventure World
08.2021

Dance Teacher/Assistant

The Dance Collective
01.2018 - Current

Corpus Christi College

Certificate III in Business And Communication -

IVET

Similar Profiles

CREATE PROFILE
HANNAH PURDY