Hannah Taylor
Brisbane,QLD
Summary
Dynamic and results-oriented professional with proven expertise in workflow management and proficient computer applications. Excelled at H&M by enhancing customer satisfaction and streamlining store operations. Demonstrates exceptional verbal communication and problem-solving skills, adept at driving team performance to meet key performance indicators at McDonald's without compromising safety or service standards.
Overview
6
6
years of professional experience
Work History
Sales Associate
H&M
Garden City
01.2021 - Current
- Assisting in the management of daily rosters.
- Helped customers find specific products, answered questions, and offered product advice.
- Handled customer complaints.
- Prioritizing store organization while aiding management with daily opening and closing procedures.
- Organized store by returning merchandise to proper areas and restocked displays.
Summer Host
H&M
Carindale
01.2021 - 01.2022
- Facilitating conversation with customers in order to meet their needs
- Organising and maintaining stock levels
- Assisting customer to find both products and services available to them
Front of House Team Member
McDonalds
Cleveland
01.2019 - 01.2020
- Working within a team to meet KPI's
- Meeting and maintaining attentive customer service
- Complying with strict safety and security standards
Education
DIPLOMA OF BUSINESS -
Queensland University of Technology
07.2025
High School Diploma -
Cleveland District State High School
Cleveland, QLD11-2018
Skills
- Knowledge of Microsoft 365
- Workflow Management
- Polite phone manner
- Proficient in Computer Applications
- Clear Verbal Communication
- Problem-solving
- Energetic self-starter
References
- Gene Wilson, Manager, 0402918813, genewilson96@gmail.com
- Januda Weerasingh, Manager, 0452491127, jweera27@gmail.com
- Vavineh Jordan, Co-worker, 0413015517, vavinehjordan02@gmail.com
Timeline
Sales Associate
H&M
01.2021 - Current
Summer Host
H&M
01.2021 - 01.2022
Front of House Team Member
McDonalds
01.2019 - 01.2020
DIPLOMA OF BUSINESS -
Queensland University of Technology
High School Diploma -
Cleveland District State High School
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