Hannah Simms
Sydney,Australia
Summary
Professional and enthusiastic waitress with two years of experience serving food in busy restaurants. Committed to adhering to health and safety standards, while serving as a helpful and positive team member.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Wait Staff Member
The Winery
10.2022 - Current
- Explained menu items, suggested appropriate options for food allergy concerns and recorded order information.
- Maintained cleanliness in dining area, contributing to pleasant atmosphere for customers.
- Trained new wait staff on proper food handling, customer service and safety procedures.
- Cultivated warm relationships with regular customers.
Client Concierge
Kieser
11.2022 - 02.2024
- Greeted customers warmly upon arrival, fostering welcoming clinic experience supporting growth of clinic to 500 members.
- Managed time effectively to balance cash transactions, membership consultations and administration duties.
- Utilized strong problem-solving skills to address unforeseen challenges effectively while minimizing any disruption to client experience.
Education
Bachelor of Science - Physiotherapy
Oxford Brookes University
Oxford, United Kingdom06.2020
Skills
- Customer Service
- Excellent Interpersonal Skills
- Reliable and Responsible
- Strong Work Ethic
- Fluent in English
- Ability to carry three plates
- Strong multitasking
- Efficient organization
- POS System Operation
- Professional Appearance
Certification
Responsible Service of Alcohol training (Valid RSA)
International Bartending School Certificate (Grade B)
Languages
English
Timeline
Client Concierge
Kieser
11.2022 - 02.2024
Wait Staff Member
The Winery
10.2022 - Current
Bachelor of Science - Physiotherapy
Oxford Brookes University
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