Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

HAO Lin

Gold Coast,QLD

Summary

Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Diligent worker with task prioritization skills. Dedicated and hard-working with passion for Big Data.

Overview

Work History

Banking Officer

Customer Service Cashier

Work Study Student

Grocery Stocker

Intern

Bank Of Viet Nam
01.2020 - 06.2020

Offered guidance, and assistance to customers throughout the loan application process, functioning as both a financial advisor and risk evaluator.


• Conducted thorough evaluations to ensure compliance with credit prerequisites, thereby ensuring the business's eligibility for loans.

• My role extended beyond transactional interactions, encompassing personalized financial advisory services, risk assessment, and strategic planning.

I actively engaged with customers to not only guide them through the loan application process but also to provide tailored insights that aligned with their financial goals. Additionally, I was leveraging our collective expertise to explore avenues for growth while minimizing risks.

On the other hands, I loved positive work environment and my previous co- worker as well.

Education

Master of Business Data Analysis -

Bond University
Gold Coast, QLD
12.2023

Bachelor of Banking & Finance - Banking And Financial Support Services

Kaplan University
Singapore
11.2019

Skills

    I have 2 years of experience working in customer service, particularly in the food industry I believe my experience as fast food seller best prepared me for this role because of the variety of tasks and situations I handle each day

    Attitude: Having a good attitude and being kind to customers is essential for providing excellent customer service

    Efficiency: Working efficiently to provide a prompt resolution may help create a positive experience for customers

    Problem-solving: Determining appropriate solutions for complex problems is one of the most integral aspects of customer service

    Product awareness: Understanding your employer's products and services is crucial to be able to answer customers' questions about them

Languages

English
Professional Working
Vietnamese
Native or Bilingual

Timeline

Intern

Bank Of Viet Nam
01.2020 - 06.2020

Banking Officer

Customer Service Cashier

Work Study Student

Grocery Stocker

Master of Business Data Analysis -

Bond University

Bachelor of Banking & Finance - Banking And Financial Support Services

Kaplan University
HAO Lin