Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Diligent worker with task prioritization skills. Dedicated and hard-working with passion for Big Data.
Offered guidance, and assistance to customers throughout the loan application process, functioning as both a financial advisor and risk evaluator.
• Conducted thorough evaluations to ensure compliance with credit prerequisites, thereby ensuring the business's eligibility for loans.
• My role extended beyond transactional interactions, encompassing personalized financial advisory services, risk assessment, and strategic planning.
I actively engaged with customers to not only guide them through the loan application process but also to provide tailored insights that aligned with their financial goals. Additionally, I was leveraging our collective expertise to explore avenues for growth while minimizing risks.
On the other hands, I loved positive work environment and my previous co- worker as well.
I have 2 years of experience working in customer service, particularly in the food industry I believe my experience as fast food seller best prepared me for this role because of the variety of tasks and situations I handle each day
Attitude: Having a good attitude and being kind to customers is essential for providing excellent customer service
Efficiency: Working efficiently to provide a prompt resolution may help create a positive experience for customers
Problem-solving: Determining appropriate solutions for complex problems is one of the most integral aspects of customer service
Product awareness: Understanding your employer's products and services is crucial to be able to answer customers' questions about them