Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Counter Operator
Australia Post
07.2022 - Current
Skilled at working independently and collaboratively in a team environment.
Handled customer inquiries and suggestions courteously and professionally.
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Managed time efficiently in order to complete all tasks within deadlines.
Worked flexible hours across night, weekend and holiday shifts.
Technology Analyst
Infosys
10.2018 - 06.2022
Designed and delivered internet service for Telstra Australia.
Developed call-to-action plans to improve IT service effectiveness.
Supported technology design, testing and execution by providing research-based product and process knowledge.
Ran diagnostics and conducted software tests to resolve system issues.
Researched emerging technologies to add value to current offerings.