Qingguo Hao
Viewbank,VIC
Summary
Friendly Counter Attendant with strong communication and customer service skills. Dedicated to quickly and thoroughly resolving questions and issues to delight of patrons. Thrives in fast-paced settings.
Overview
3
3
years of professional experience
Work History
Counter Operator
Caulfield North LPO
Caulfield North, Vic
11.2024 - Current
- serve customers by selling stamps, packaging materials, and processing mail and parcels.
- handle financial transactions, including bill payments, money orders, and banking services.
- assist customers with inquiries regarding tracking and redirections
- sorting parcels received from drivers and deliver to customers on collection
- resolve customer complaints in a professional and efficient manner
- lottery tickets selling
Counter Operator
Huntingdale LPO
Huntingdale, Vic
05.2022 - 11.2024
- serve customers by selling stamps, packaging materials, and processing mail and parcels.
- handle financial transactions, including bill payments, money orders, and banking services.
- assist customers with inquiries regarding tracking and redirections
- sorting parcels received from drivers and deliver to customers on collection
- resolve customer complaints in a professional and efficient manner
- passport photo taken and interviews
- VOI services for land title, work with children and others
Education
Bachelor of Business -
RMIT University
Melbourne, VICSkills
- attention to details and accurate
- efficient and calm under pressure
- work independently or cooperatively with others
- familiar with post and tran code
References
References available upon request.
Timeline
Counter Operator
Caulfield North LPO
11.2024 - Current
Counter Operator
Huntingdale LPO
05.2022 - 11.2024
Bachelor of Business -
RMIT University