HARI SREE MANIKANDAN
Lynwood,WA
Summary
Personable and reliable with strong commitment to providing excellent customer service and maintaining positive shopping experience. Knowledgeable in handling transactions and managing customer inquiries efficiently. Delivers welcoming environment aimed at enhancing customer satisfaction and loyalty.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Star Phones
11.2023 - Current
- Processed customer orders and accurately handled payment transactions.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Customer Care Representative
My Grill Friend
09.2024 - 01.2025
- Managed high call volume with exceptional professionalism and efficiency.
- Developed effective time management strategies to efficiently handle multiple tasks simultaneously without compromising quality.
- Conducted customer satisfaction surveys to gather feedback and identify areas for improvement.
Truck Washer
Coles
07.2024 - 10.2024
- Reduced vehicle downtime by efficiently coordinating wash schedules with drivers and fleet managers.
- Assisted in training new employees on company policies, procedures, and best practices for truck washing operations.
Car Wash Attendant
Star Light Carwash
04.2024 - 08.2024
- Greeted customers and assessed needs to recommend suitable car wash services.
- Achieved customer satisfaction by providing high-quality professional service.
- Optimized workflow by rotating between different roles within the car wash process as needed.
Education
Masters - Biotechnology
Bachelor of Science (B.S) - Biomedical science
01.2023
Skills
- Stock Management
- Cash handling
- Refund handling
- Customer relationship management (CRM)
LANGUAGES
ENGLISH
TAMIL
TELUGU
Timeline
Customer Care Representative - My Grill Friend
09.2024 - 01.2025
Truck Washer - Coles
07.2024 - 10.2024
Car Wash Attendant - Star Light Carwash
04.2024 - 08.2024
Customer Service Cashier - Star Phones
11.2023 - Current
Sri Ramachandra Institute of Higher Education & Research - Bachelor of Science (B.S), Biomedical science
University of Western Australia - Masters, Biotechnology
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