Harkamal Harika

• Accurately pick and pack clothing items based on customer orders. Ensure items are correctly labeled, and prepare for dispatch.
• Lift clothing items or boxes up to 15 kg. Ability to lift and store items above shoulder height.
• Capable of walking approximately. 10,000 minimum per shift.
• Arranged items on pallets according to size and weight.
• Operated packing machinery to ensure proper sealing of items.

• Verified accuracy of orders before shipment was released from warehouse facility.

• Stacked filled boxes on pallets for shipping purposes.

• Maintained a clean and safe working environment at all times.

• Completed paperwork associated with packing activities including shipment documentation.

• Adhered to proper storage techniques when handling fragile items during packaging.

• Collaborated with other volunteers to create a positive work environment. Established strong relationships with existing customers through regular follow-ups and visits.
• Maintaining records of all sales activities, including customer interaction, presentations, proposals, and quotes.
• Ensure timely delivery of service according to customer requirements.

• Communication Skills, Critical Thinking. Customer dealing, teamwork, active listening, project management, management skills, leadership skills, adaptability, and collaboration skills.

• Enforced corporate policies and procedures in compliance with applicable laws and regulations.

• Utilized problem-solving techniques to resolve conflicts between personnel.

• Responded to customer complaints with empathy, patience, and understanding.

• Provided customer support by responding to inquiries and resolving customer issues in a timely manner.

• Utilized problem-solving skills to resolve escalated customer service issues.