Summary
Overview
Work History
Education
Skills
Personal Information
Availability
Timeline
Generic

Harleen Dhingra

Canberra,ACT

Summary

To work in a team where I learn new skills and apply my knowledge in the best possible way to achieve the teams and workplace goals. I am just starting out in developing my skills but I have a strong work ethic and want to be challenged, I am looking to be in a team where I can use creativity to solve problems and show that I can use effective skills in order to achieve results.

Overview

5
5
years of professional experience

Work History

Customer Service Cashier

The Corner Market
09.2022 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Answered product questions using knowledge of sales and store promotions.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.

Chef

The Corner Market
09.2022 - Current
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Maintained well-organized mise en place to keep work consistent.
  • Placed orders to restock items before supplies ran out.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
  • Optimized food preparation processes, implementing time-saving techniques without compromising quality.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Reduced food waste with strategic menu planning and inventory control techniques.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
  • Successfully met dietary requirements for diverse clientele by providing customized meal options upon request.
  • Continually improved kitchen safety by enforcing strict hygiene protocols and staff training on equipment usage.
  • Adapted menus seasonally, incorporating fresh produce to create visually appealing and flavorful dishes.

TEAM MEMBER

Indian Affair Restaurant
12.2020 - Current
  • Company Overview: Indian Affair Restaurant is my first introduction to hospitality
  • Working with this business is giving me invaluable client service and interpersonal skills
  • I continue to gain knowledge of client service and kitchen skills
  • Understanding the role, the kitchen plays in hospitality and learning new recipes of foods
  • Assist with the preparation of foods and also packing of take away
  • Successfully working with a broad range of clientele ranging from young children to the elderly in taking orders in person and over the phone
  • Successfully coping under high levels of pressure during busy service periods while maintaining good customer service and work in a team
  • Front end cash/cashier handling including the eftpos machine
  • Indian Affair Restaurant is my first introduction to hospitality
  • Working with this business is giving me invaluable client service and interpersonal skills
  • I continue to gain knowledge of client service and kitchen skills

CREW MEMBER

McDonald’s
02.2021 - 09.2023
  • Prepared, cooked and served the food for sales
  • Ensured the food was properly handled and stored
  • Provided customer service to the customers through the drive through
  • Ensured the area is clean and up to company standards
  • Ensure I adhere to the quality standards of the company in relation food quality and handling

ASSISTANT

Camp Australia
03.2021 - 01.2022
  • Responsible in ensuring care and welfare of children at before and after school care
  • Responsible for taking groups of children on excursions and ensuring their care
  • Assist with the tidy up and maintenance of the school location
  • Engage with children in various activities

TEAM MEMBER

Mackas Griffith Newsagency
10.2020 - 02.2021
  • Company Overview: Mackas Griffith Newsagency is a role where I was responsible for handling the returns of newspapers by organising and counting bundles to ensure accuracy
  • I have gained knowledge and skills in ensuring time management and working in a team by undertaking this role
  • Successfully process requests in the newsagency from broad range of clientele ranging from young children to the elderly
  • Organise the papers to effectively process the return process
  • Successfully coping under high levels of pressure during busy service periods while maintaining good customer service and working in a team
  • Being able to problem solve efficiently and effectively
  • Mackas Griffith Newsagency is a role where I was responsible for handling the returns of newspapers by organising and counting bundles to ensure accuracy
  • I have gained knowledge and skills in ensuring time management and working in a team by undertaking this role

Education

Diploma - Commercial Cookery

JP International Collage
Canberra
03.2024

Year 12 -

Eastwood International School
Mullanpur
01.2019

Year 10 -

DAV Public School
Ludhiana
01.2017

Skills

  • Attention to detail
  • Excellent Communication Skills
  • Team Player
  • Self-Motivated
  • Decision Making
  • Time Management
  • Excellent Organisational Skills
  • Willingness to Learn

Personal Information

Residency: International Student

Availability

14:00 onwards, 14:00 onwards, 14:00 onwards, 14:00 onwards, Morning – 15:30, Morning – 15:30, All day

Timeline

Customer Service Cashier

The Corner Market
09.2022 - Current

Chef

The Corner Market
09.2022 - Current

ASSISTANT

Camp Australia
03.2021 - 01.2022

CREW MEMBER

McDonald’s
02.2021 - 09.2023

TEAM MEMBER

Indian Affair Restaurant
12.2020 - Current

TEAM MEMBER

Mackas Griffith Newsagency
10.2020 - 02.2021

Year 12 -

Eastwood International School

Year 10 -

DAV Public School

Diploma - Commercial Cookery

JP International Collage
Harleen Dhingra