Harley Holme
Maitland,NSW
Summary
Dedicated professional with extensive experience in customer service, specializing in complaint resolution and customer satisfaction enhancement. Demonstrated expertise in inventory management and effective communication, contributing to a positive workplace atmosphere. Committed to ongoing professional development and adherence to workplace safety standards. Recently completed high school and possesses a provisional license, ensuring reliable transportation for work opportunities. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Member
Kmart
Maitland
04.2024 - Current
- Resolved customer complaints to ensure seamless service support.
- Trained new staff on store policies and effective customer service practices.
- Cultivated a positive work environment through friendly interactions, boosting customer loyalty.
- Enhanced customer satisfaction by assisting in locating requested items.
- Contributed to inventory management by stocking shelves and organizing merchandise.
- Handled merchandise returns, exchanges, and provided store credit efficiently.
- Processed payments accurately, maintaining balanced financial records.
Work Experience
PCYC
Maitland, NSW
05.2025 - 05.2025
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Monitored safety protocols during practice and competitions regularly.
- Maintained equipment cleanliness and safety standards for training facilities.
- Communicated with parents regarding children's behavior and progress in class.
- Assisted with administrative tasks, including filing and data entry support.
Work Experience
Greenhills Conveyancing
East Maitland
10.2024 - 10.2024
- Executed office tasks, including filing reports and drafting client documents.
- Welcomed clients with professionalism and courtesy.
- Reviewed legal documents for accuracy and compliance.
- Utilized business software to monitor and track payments.
- Participated in meetings focused on property settlements.
- Organized and maintained client files for efficient access and retrieval.
Education
High School Diploma -
Rutherford Technology High School
Rutherford, NSW11-2025
Skills
- Customer service
- Effective communication
- Inventory management
- Office administration
- Workplace safety
- Attention to detail
- Willingness to learn
- Heavy lifting
- Cash handling
- Adaptability and flexibility
Certification
- Provisional driver's license
- Certificate III in Business Services
- RSA
- RCG
- White Card
- First Aid
- CPR
Affiliations
- Gym
- Outdoors
- Volunteering at Ceda Creek Wombat Hospital
References
- Shane White, Maitland, Kmart, 02 4015 2300
- Roz Holme, Ceda Creek Wombat Hospital, 0488 040 887
Timeline
Work Experience
PCYC
05.2025 - 05.2025
Work Experience
Greenhills Conveyancing
10.2024 - 10.2024
Team Member
Kmart
04.2024 - Current
High School Diploma -
Rutherford Technology High School